The vehicle front coils spring failed 5 months prior to recall notification. The consumer requested reimbursement. Recall# 04V332000.

- Cincinnati, OH, USA

Ford safety recall 04S17 letter to me states: We expect that these shields will be available in December 2004." This "shield" is, in my opinion, a cheap, ineffective rube goldberg, attempt by Ford to cover up a life-threatening situation caused by the fracture of front coil springs puncturing the front tires and in Ford's own words: "...which could increase the risk of a crash without warning." Ford also states it would replace a coil spring which fractures. This is an irresponsible position: Replace the coild spring only after the accident. Are we owners of 1999 through 2002 Sable and tauruses to avoid driving out cars until the non-solution "container" parts might arrive in December" and then wait until the service department can schedule the non-solution" action by your Agency is required to force Ford to begin replacement of both front coil springs now! anything less will result in accidents, injuries and deaths on our roads.

- New Rochelle, NY, USA

Consumer called the dealer after finding out about a recall for the front coil spring. Consumer was told by the mechanic to bring the vehicle in. After arriving at dealer consumer was advised that vehicle was not recalled, and was turned away. Recall letter arrived the next day.

- Lincoln Park, MI, USA

While backing out of the driveway, the front passenger coil spring broke. As a result, the passenger's tire was punctured.

- Lincoln Park, MI, USA

The parts to perform the front coil spring recall 04V332000 repairs won't be available within a reasonable time.

- Columbia, PA, USA

The consumer received a recall notice and when the consumer contacted the dealer regarding the recall he was told that the part would not become available until December, 2004. The consumer was concerned because the recall stated it was dangerous to drive the vehicle. But yet there was not solution. Until December 2004, the consumer wanted to know if manufacturer would pay for a rental.

- Gaithersburg, MD, USA

Onsumer received recall 04V332000 regarding coil spring. Dealership still does not have the parts available to conduct recall repairs. Mechanic advised consumer to call in December.

- Ferndale, NY, USA

Front coil broke causing it to puncture my tire

- Syracuse, NY, USA

I was driving my car when the passenger front spring broke and fell down puncturing the tire causing a blowout, luckily I was able to pull over without crashing. This was a very dangerous thing to happen and I was very lucky to escape without being seriously hurt.

- Hamilton, OH, USA

I own a 1999, Mercury Sable.on May 13, 1999, while backing out of my driveway, I heard a very loud popping sound then a very loud grinding noise. I called my dealership and was told to bring my vehicle in. I then had it towed there. When they called to inform me of the problem, iwas told that the front right coil spring had broke and in the process had ruined my tire also. I wastold it would cost about $300 to fix and that it was not covered under my extended warrenty. I gave them the okay to fix it. Later that day, I was talking to an individual who told me about two other incidents that he had heard of this happening. Being a parent, with small children, I became concerned of their safety. I started looking for this problem came across some other incidents that this had happened but found no recall of this nature.I will have my vehicle back on Monday, but have to wonder if I should be responsible for the expense or if the manfacture should be paying the expense. Next time the person this happens to may not be as lucky as I was.

- Mexico, NY, USA

While backing out from a driveway consumer heard a popping noise coming from the front. The right passenger tire blew out. Vehicle was taken to the dealer for inspection, and mechanic determined that the coil spring needed to be replaced.

- Mount Pleasant, MI, USA

While driving at 35 mph driver heard a loud noise coming from the left front of the vehicle. Consumer pulled over to investigate the noise, and noticed that the left front tire blew out. Strut towers/coil spring failed.

- Saint Marys, PA, USA

Consumer experienced a flat on the right front tire. The consumer changed tire to an unused spare and attempted to drive to service station. While driving, the spare blew out. Upon inspection by dealer, it was discovered the coil spring had broken and pierced both tires, and caused damage. Found the rotors out of round. The front brake rotor were machined and the pads half worn.

- Boston, MA, USA

Front coil spring failure, sliced right front tire while still in driveway after putting in drive.

- Newark, NY, USA

The front coil springs ruined the struts. The dealer has been notified.

- Belsano, PA, USA

Left front suspension coil broke and punctured left front tire.

- East Aurora, NY, USA