Mercury Recall 04S17: Ford/Front Coil Springs
1999 Mercury Sable
If this occurs, the tire may rupture resulting in a rapid air loss, which could result in a crash.
Suspension — Front — Springs — Coil Springs
- Summary
- On certain passenger vehicles originally sold in or currently registered in the states of Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia, the front coil springs could fracture due to corrosion associated with salt used on the roadways during the winter. A fractured spring could move past the spring seat and contact a front tire.
- Actions
- Dealers will install protective spring shields. In addition, Ford is extending the warranty coverage of the front coil springs in all other states, for fracture only, up to 10 years of service or 150,000 miles, whichever occurs first. If the vehicle has already accumulated more than 150,000 miles, this coverage will last until July 31, 2005. If either front coil spring fractures, dealers will replace both front springs at no charge to the owner. An interim notice was sent to owners on August 2, 2004. Parts are now available for the 2000-2001 my vehicles and owners were sent a letter on January 10, 2005, advising them to bring in their vehicles for repair parts are expected to be available for the 1999 my vehicles by the end of February 2005 and owners of these vehicles will be notified then. Owners should contact Ford at 1-800-392-3673.
- Documents (23)
- Renotification Notice - 03/28/2008
- Fax Acknowledgement
- Manufacturer Notices(to Dealers,etc)
- Customer Satisfaction Bulletin
- Defect and Noncompliance Notice(Part 573)
- Quarterly Performance Report
- Quarterly Performance Report
- Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc)
- Owner Notification Letter(Part 577)
- Owner Notification Letter(Part 577)
- Quarterly Performance Report
- Quarterly Performance Report
- Remedy Instructions and TSB
- Remedy Instructions and TSB
- Renotification Notice
- Renotification Notice
- Quarterly Performance Report
- Interim Owner Notification Letter (Part 577)
- Manufacturer Notices(to Dealers,etc)
- Remedy Instructions and TSB
- Quarterly Performance Report
- Quarterly Performance Report
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