2nd VIN#: [xxx] Mercury Mystique #2, 1996. Purchased 6/97...both Mystique' front driver's & front pass windows failed due to faulty regulators & motors. Rear windows roll down only 1/2 way, and not wide enough for escape. Randy king, service manager for crawford county Ford, stated that they had multiple Mystique, same prob. They discounted only 1/2 the cost to us. Total spent to date on all 4 windows/2 cars $800. Problem indicated by randy king was possible danger of not being able to escape car in event of emergency. Our concern is if doors are inoperable during a crash or water or whatever, passengers will not be able to exit the car if the regulators/motors fail. They fail immediately, suddenly & with absolutely no warning. There is no indication before failure that there is a problem. Once failed, cannot get window up or down. If need to contact us, please use 479 area code. Thank you.or. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Barling, AR, USA

Side windows malfunctioned. Also thermostat shorted out.

- Stoughton, MA, USA

Consumer has noticed that for no apparent reason windshield has developed a stress fractur. Also, when driving there is vibration coming from rear of vehicle, and heater blower swtich was inoperable.

- Jacksonville, IL, USA

The vehicle hit a pothole in which the driver's and passenger's side airbags deployed, and the windshield also cracked. Consumer states vehicle was only traveling 5 mph, dash also has a split.

- Leeburg, GA, USA