Right rear coil spring broke for no apparent reason other than defective materials. Vehicle never overloaded. Other similar failures noted in NHTSA database. Manufacturer refuses acknowledge defect.

- Mount Laurel, NJ, USA

Both rear springs broke. The car is only 5 years old. The heaviest items ever carried were 3 bags of groceries. I received a letter from Ford Motor Company in 1999 regarding the possible failure of the front coil springs. I requested they be replaced at the time before failure and possible accident but Ford wouldnt do it. These springs must be made of bad steel. My husband is a machinist/tool and diemaker and looked at the broken springs and can tell they are cheap steel. It cost us over $400 to get the car fixed. I want to write to Ford motors regarding this matter, who do I write to, at what address

- Niagara Falls, NY, USA

Heater blower switch overheated and melted the harness. Also, rear door latch and acutator broke, causing door to be inoperative, and the rear coil springs corroded and broke.

- Macquon, IL, USA