NHTSA — Structure: Body: Tailgate: Hinge And Attachments Problems

CarComplaints.com Seal Of This Might Hurt

1.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
141,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Mountaineer body / paint problems

body / paint problem

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2004 Mercury Mountaineer Owner Comments

problem #1

Aug 082013

Mountaineer 6-cyl

  • 141,500 miles

A D V E R T I S E M E N T S

Rear glass tail gate hatch hinge - the hinge pin was coming out through the pot metal casting. Every time I opened it wore a bit more. Hinge was twisted - glass hung down out of position. I was afraid it would fail on the road and injure a car behind me. I bought a new dealer hinge and installed it myself. Parts and service people at dealer neglected to tell me to disconnect the gas cylinders. With tailgate closed gas cylinders are not visible. I removed the bad hinge in preparation to install new. It was a wrestling match as the cylinder was trying to force the glass out and down which twisted the other hinge. Now that other hinges pin is breaking through the pot metal. It took two of us to wrestle the cylinder and get the new hinge in place. To be safe I'm just not going to use the hatch.

- Minneapolis, MN, USA

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