All I can say is Wow! If Ford doesn't have a PR problem from this I don't know what it would take. Like most everyone here, I have a 2004 Mountaineer that has a flashing OD light, problems shifting and a "service engine soon" light that is on. I have spent over $7k in repairs on this car since I bought it with 36,000 miles on it. Within 30 days of purchase the transmission went out and I got stuck with a $2500 transmission rebuild bill. This car has had suspension problems (cracked coils, wheel bearings going out to frequently, broken trailing arms etc.), radiator relacement and much more.) Now the tranmission is going for a second time. Ford may be be ignoring its customers, but I bet they won't be ignoring the federal government when the media starts asking questions about the lack of response to these safety issues. Transmission's jumping violently back into reverse. Transmission not shifting properly when accelerating onto an onramp entering a freeway. These are what big lawsuits are made of. I encourage everyone to write directly to the new federal consumer protection department under the direction of Richard Cordray and start filing compleaints. Also file with your consumer fraud division of your local state attorney generals office. Write to the editors of your local papers and citizen advocate departments at you local TV station. Enough people doing these kind of things will get the attention of Ford Marketing. A good old fashioned lawsuit usually helps also. My nephew had a new Ford Econoline Van that had repeated transmission failure (wow they have problems in this department don't they?). Ford wouldn't listen until the day before the court hearing. Then they wanted to settle. Sound drasstic? Yes, but sometimes that is the only way to breakup these monolithic corporations from letting there greed get in the way of public saferty.