I have a Mercury Mountaineer 2003 and it was stationed there was a crack in the back middle of the hatch now there a huge crack and my window of the trunk came unhinged and fell off I see this problem in all Mountaineer they all have the crack in the hatch hope theirs don't fall off I see it in almost everyone's. this should be recalled because what would of happened if I was driving and it fell off this is not safe. Please have this investigated. Thank you!

- Flint, MI, USA

1) front wheel bearing hub assembly failure resulting in unsafe​ undriveable (this has been repeatedly​ reported by vehicle owners regardless of vehicles milage) failure accured while slowing down for a stoplight after exiting a parking lot of a restaurant 2) lift hatch cracked center of hatch above the emblem potentially allowing water into the interior working of hatch and causing untold and unseen water related damages​(this is an admitted Ford manufacturing defect across the entire vehicle​ line spending multiple years production)

- Terre Haute, IN, USA

Just like every other Mountaineer or Explorer of this era the lift gate has cracked around the vehicle logo. This has caused problems including corrosion, rust, and locking mechanism failure on the liftgate. This problem can be seen on every single Mountaineer or Explorer of this era. It's pretty ridiculous that Ford has not been forced to remedy the issue or done it voluntarily. It is clearly an engineering failure.

- Boston, MA, USA

See where several people are experiencing the same issues that I am having with my 2003 Mountaineer. The rear gate is cracking around the emblem. I've have reported this to Ford and they tell me I can pay to fix it and if there is recall they will reimburse me. In addition I am also experiencing the door ajar light coming on when all are shut and secure. I have contact Ford and several local dealerships. The dealership all tell me their hands are tied until Ford makes a decision and that I am not alone. Ford refuses to do anything. It's almost like they don't care. With all these complaints why isn't this Agency doing something?

- Iselin, NJ, USA

Not in an accident. A 1 1/2 inch vertical crack has appeared in the body between the middle of the back lift door under the window extending to the round Mercury symbol between the letters, R and the C. did not notice until taking it through a car wash where I was warned it had to be covered.

- Vancouver, WA, USA

I want Ford to recall there Mercury Mountaineer as it has a major safety issue. All of there Mercury from 2002 onward have a crack on there rear lift gate. I done google and almost net is full of complaints on this. Crack starts right below Mercury logo and keep increasing and increasing. My car logo not came off, but few cars, this logo blown off. Also now I learnt that car hinges holding this very rear hood came off.. I thought its mine, but again, almost web is full of complaints on this and knowing how risky this is, trying best to go to every look and corner so to ensure that Ford does repair asap

- Iselin, NJ, USA

The hasn't been an accident. I wanted to report that I have a cracked tailgate on my vehicle. The crack appeared one morning - I wasn't even driving the vehicle. The cracked begins at the top of the tailgate, around the emblem part of the lift gate, then down towards the tailgate lift handle. I called my local Ford dealer, citrus Ford, Ontario, ca, but was informed there wasn't a recall and the issue had to deal with water leaking into the locking mechanism and cracking because its plastic and not metal. At least the dealership didn't accuse me of being in an accident, but no efforts were made to repair the cracked tailgate at no cost to me, the customer. Can NHTSA push Ford to recall this matter?

- Rancho Cucamonga, CA, USA

The back lift gate is cracked from the bottom of the window, around the side of the Mercury emblem, all the way down. I've noticed the same cracking on almost every other Mountaineer on the roads, and I see a huge number of the same complaint on the NHTSA website. Obviously this is a defect and needs to be recalled.

- Brooklyn Park , MN, USA

Back hinges broke allowing the glass to fall.

- Brooklyn Park , MN, USA

When lifting up rear window section (top half of rear door) the hinges broke causing the window and it's frame to fall down. Window frame was barely hanging by piston supports.

- Brooklyn Park , MN, USA

Ford has a tsb on their website for the problems I am having with my vehicle. I contacted tyem and I was told that I have to pay for the repairs. What I do not understand is if there are sooo many complaint from consumers on this vehicle for the same issues is that not the responsibility of the manufacture being it considered a defective product? I have to children and this is of extreme concern to me that these issues on my car can cause an accident. -back trunk door is cracked down the latch. -the car doesn't shift correctly and tires seem loose -the overdrive light is blinking all the time and the transmission is signaling.. I have found so many websites with complaints about the same issues on 2003-2004 Mercury Mountaineer.

- Miami, FL, USA

There is a crack from the bottom of the rear window right by the Mercury emblem, all the way down. I've seen nearly identical cracking on many other Mountaineer and Explorer. I see a rather large number of the same complaints on several websites. Obviously this is a defect that could result in injuries and needs to be recalled for safety reasons. Mercury/Ford needs to stand behind their product.

- Indian Trail, NC, USA

We have experienced two well known issues with the Explorer/Mountaineer. The body panel on the back hatch is cracked in the middle and Friday we had the spark plug blow out of the head/socket stripping the threads out to the point that the common repair kit used for these instances won't work and the only solution is a replacement head which is quoted at a $3500 job and the vehicle is only worth about $5700. I understand Ford accepts no responsibility for this engine/head defect despite the fact that it has occurred on factory tightened plugs.

- Indianapolis, IN, USA

The contact owns a 2003 Mercury Mountaineer. The contact stated that the rear decklid panel was cracked due to the colder weather temperatures. The vehicle was taken to an authorized dealer who advised that they were aware of the issue but the contact would be liable for the repairs. The vehicle was not repaired. The contact called the manufacturer who took a complaint but offered no further assistance. The current mileage was 92,489 and the failure mileage was approximately 92,000.

- Houston, TX, USA

The back lift gate is cracked from the bottom of the window, "thru" the Mercury emblem, and all the way down. I've seen nearly identical cracking on many other Mountaineer. I see a rather large number of the same complaints on the NHTSA website. Obviously this is a defect that could result in injuries and needs to be recalled.

- Summerville, SC, USA

2003 Mercury Mountaineer cracked panel on back lift gate from window around right side of round emblem to bottom. Second time this has happened. First time vehicle was under warranty. 90% of these vehicles I see on road are cracked. Ford /Mercury needs to recall & fix.

- Wylie, TX, USA

The back lift gate is cracked from the bottom of the window, around the left side of the Mercury emblem, and all the way down. I've noticed the same cracking on almost every other Mountaineer on the roads, and I see a huge number of the same complaint on the NHTSA website. Obviously this is a defect and needs to be recalled.

- Flower Mound, TX, USA

Rear back hatch cracked when purchased, promised to be fixed by dealership, but they never honored their promise. I have since seen several Mercury Mountaineer with the rear back hatch cracked as well, wondering why their wasn't a recall?? also transmission problems, already replaced transfer case and now power steering is leaking.

- Crown Point, IN, USA

I am having an issue with my hatchback. The emblem has a long and large crack on the left side of the emblem. I have noticed that there are several 2003 Mountaineer with the same issue. I am afraid that the crack will cause the glass to break. I noticed when I bought the vehicle the dealership tried to repair the issue once therefore I felt that I should advise/complain about the failure to see if a recall or a bulletin would be placed on the vehicle to repair the issue with no recourse or recurring issue. I am not sure why this issue is occurring but I would like for this issue to be repaired at not cost to me because again I have found many Mountaineer with the same issue and all have been 2003 so far. Please investigate and assist Ford/Mercury to produce a solution to the issue.

- Spring Hill, TN, USA

Most 2003 Mercury Mountaineer and Ford Explorer are experiencing cracked lift gates around the emblem. Sometimes my lift gate opens on its own...don't know if this is happening due to the crack but this is a defect in manufacturing our vehicles. Dealers know about it but won't repair it without charging the consumers. Drive thru car wash personnel advise drivers before they drive through that the crack is preexisting (so they all know about it?) but the owners of these cars can't get this defective manufacturing issue repaired at no charge to all of us?

- Fort Benning, GA, USA