Vehicle releases extremely bad/ over powering sulfur smell at uneven intervals while driving or stopped. It can even be smelled inside the cabin. Happens 5 or 6 times on a normal day. Mercury says they are aware of problem and had it on a few other vehicles, but don't know how to fix it. Mercury told me to switch brands of gas- that has not worked.

- Perrysburg, OH, USA

The first time the transmission problem happened while I was driving on I-275 going to jury duty. It was rush hour, stop & go traffic. I was excellerating and at approximately 60 miles per hour, the truck like "slammed" into gear. It started me & I thought I had been rear-ended. I contacted the dealer on my cell phone and asked to bring it in. I was told since I was in jury duty, I would have to wait until my service ended and then bring it in. I asked if the transmission or drivetrain could further damage & was told no. I was afraid to keep driving it but did not have a choice at the time. I kept track of the times the truck "slammed" into gear which up until the time I took the vehicle in, was when the vehicle was warm & it was on excellerations at different speeds & times. The service people said it did not do it while they test drove it but Ford's knew there was a problem with it & the repair was to reprogram the computer chip & that would fix the problem it did not. I had to re-schedule an appointment for another attempt to fix it. This time the dealer placed a recording device on the truck & were able to capture it acting up. The service person told me I needed a new transmission & that's what he'd like to do to repair it but I'd have to wait until Ford's retrieved the data. I was concerned about driving the vehicle and it only had 800 miles on it! while waiting for a determination, I had driven the vehicle about 6 or 7 miles and an awful odor filled the cab. It smelled like something burning under the vehicle. I pulled over & checked under the truck for a fire. I did not see anything that looked like it was burning. I called the dealer & complained again about it slamming into gear & now the awful smell. I wondered if the transmission was burning. I was told it was another complaint others made as well. It was coming from the exhaust (valve?) for the 3rd try, these 2 issues & others are now being repaired.

- Plymouth, MI, USA