NHTSA — Latches/Locks/Linkages Problems

1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
110,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Mercury Mountaineer accessories - exterior problems

accessories - exterior problem

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2000 Mercury Mountaineer Owner Comments

problem #2

Sep 012014

Mountaineer

  • 150,000 miles

A D V E R T I S E M E N T S

The contact owns a 2000 Mercury Mountaineer. The contact stated that the door locks became inoperable at times and took numerous attempts before the latch would open. The failure occurred several times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

- Battle Ground, WA, USA

problem #1

May 012010

Mountaineer

  • 70,000 miles
The automatic locks do not work on all the doors. I've had these locks worked on, but they continue to not work. This is a safety issue, as the doors will not open at all. The driver's side rear door will not open when you try the auto-locks, and the lock cannot be manually pulled up, thus leaving the rear-seated occupant trapped in the car. This often times with the front passenger as well. It also happens with the rear hatch.

- Lithia, FL, USA

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