We attempted to put the 3rd row passenger seat in an upright position and discovered the seat bracket was loose. Upon removing the vehicle from the garage, we observed rust on the garage floor. After inspecting the underside of the vehicle and checking on websites to determine a possible fix to this issue, we discovered there had been a previous 2013 Ford Motor Co recall #13S01 - corrosion of third row seat attachment (NHTSA action # EA12003). However because we bought our vehicle and live in the state of Kentucky, our vehicle was not covered under the recall (even though our state uses lots of salt on the roads during the winter season). On October 29, 2015 I took the vehicle to my local Ford dealer and they confirmed there was rust and advised I contact the national Ford customer service area for further instruction. I did so and was advised there was no active recalls on this vehicle. (at no time in the past was I informed of the 2013 recall!) Ford advised they could not help and I should keep my receipts for possible reimbursement should a future recall be issued. I believe this is ridiculous in light of the fact there was already a recall and the only reason I wasn't included is because of the state in which I reside and purchased my vehicle. Kentucky uses salt on their roadways just like several surrounding states--Illinois, Ohio, Indiana, West Virginia--that were included in the 2013 recall. If this has already been identified as a safety issue (now I'm concerned to have anyone sit in the 3rd row seat for fear of their injury or heaven-forbid death), then why won't they fix my vehicle?

- Lexington, KY, USA