NHTSA — Engine And Engine Cooling Problems

10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
90,247 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Monterey engine problems

engine problem

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2004 Mercury Monterey Owner Comments

problem #6

Feb 162012

Monterey 6-cyl

  • 65,238 miles

A D V E R T I S E M E N T S

I purchased this van from a one owner elderly couple-at the time of purchase had 47,000 miles on it. Worked great for first 8 months then the problems started. Had to replace spark plugs then coil assembly, then fuel injectors, value exhaust gas, recall of the torque convertor(dealership had my van 3 days shy of 1 month) ABS sensor replaced, replaced callopsed PCV hose, water in the computer modele this had to be cleaned out. Van was in and out of the shop 8 of 12 months in the year 2012. I had the van back for not even 2 months and it started running rough and idling high again the engine light blinking. I really need some help with this-because the dealership I have been taken it too cannot seem to get it fixed!!! I have spent way to much money on a vechile that does not work!!!

- Homer, LA, USA

problem #5

Jun 132012

Monterey 6-cyl

  • 119,691 miles
My vehicle lost engine power while in drive and came to a complete stop in the middle of lanes during rush-hour traffic. Also lost reverse had to be towed. Since the incident, I discovered there was a recall for this exact issue and attempted to resolve directly through Ford. I've submitted receipts for services performed and Ford is non-responsive to my requests for reimbursement.

- Garden Grove, CA, USA

problem #4

Mar 212012

Monterey

  • 162,000 miles
Vehicle stalls leaving family stranded in traffic (numerous events). Dealer tested and replaced fuel rail pressure sensor and vehicle was driven home, approx 8 miles. Vehicle failed to start following morning. Based on articles and testing procedures found online, owner replaced crankshaft position sensor, vehicle started and ran for about 5 min. Engine died and produced error code P0320. Evidence of water has been detected in the PCM connector and fault has not yet been corrected. Other items replaced on vehicle; transmission, egr, fuel filter, plug wires and plugs.

- Cookeville, TN, USA

problem #3

Apr 102011

Monterey

  • 105,300 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Mercury Monterey. The contact stated that after entering a highway driving 70 mph, the vehicle stalled without warning. The vehicle was able to be restarted after a few moments and was taken to an independent mechanic where they advised that the engine control module failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 105,300.

- Elcart, IN, USA

problem #2

Nov 052011

Monterey

  • 89,251 miles
While driving down the road, the engine died without warning, no power. It had no power steering, it had shut off completely. It was hard to restart and then after going again it died again as I was trying to pull over.

- Garden City, MI, USA

problem #1

Jul 222007

Monterey

  • miles
2004 Mercury Monterey caught a fire. Consumer states that the fire started while the engine was cold and wants an explanation why. The consumer first thought that a liquid had been poured over the vehicle. However, the consumer was informed that there was enough fuel under pressure to exploded into flames 5 feet high and enough pressure to coat the hood with fuel.

- Franklin, NC, USA

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