NHTSA — Service Brakes Problems

1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
114,885 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Monterey brakes problems

brakes problem

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2004 Mercury Monterey Owner Comments

problem #3

Sep 012021

Monterey

  • 184,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 MPH, the brake pedal was depressed however, the vehicle failed to respond, and the vehicle continued to accelerate. The driver manually shifted gears to slow the vehicle. The vehicle was taken to the local dealer and the contact was informed that the return spring part was no longer being produced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.

- Mableton, GA, USA

problem #2

Nov 202008

Monterey

  • 58,200 miles
The contact owns a 2004 Mercury Monterey. The contact stated that while driving 40 mph, he depressed the brake pedal but the vehicle abruptly stopped. The vehicle was taken to the dealer for inspection where they stated that the traction control had engaged improperly. The contact stated that vehicle was not repaired but the failure recurred. The vehicle was taken back to the dealer for inspection and they stated that the computer needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,200.

- Mccormick, SD, USA

problem #1

Oct 172013

Monterey

  • 102,454 miles
The contact owns a 2004 Mercury Monterey. The contact stated that the traction control warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS module, hydraulic control unit, and the psi switch needed to be replaced. On a second occasion, the vehicle was taken to a dealer where it was diagnosed that the electronic control module needed to be replaced. The contact mentioned that on both diagnostic occasions, a technician advised that the anti lock brakes may not function which was a safety concern. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 102,454.

- Great Lakes , IL, USA

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