Mercury Recall 15S18: Loss Of Electric Power Steering Assist
2011 Mercury Milan
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Steering — Electric Power Assist System
- Summary
- Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
- Actions
- Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
- Documents (18)
- ISSUED Interim Owner Notification Letter(Part 577)
- ISSUED Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc) - October 1, 2015 Safety Recall 15S18 – Supplement #1
- Manufacturer Notices(to Dealers,etc) - Advance Notice - Safety Recall 15S18
- Press Release
- Recall Acknowledgement
- Recall Quarterly Report - 2015-Q4
- Renotification Notice
- Manufacturer Notices(to Dealers,etc)/TSB - January 15, 2016 SUBJECT: Safety Recall 15S18 – Supplement #2
- Recall Quarterly Report - 2015-Q3
- Recall Quarterly Report #4, 2016-2
- Recall Quarterly Report - 2016-Q1
- Defect Notice 573 Report
- Manufacturer Notices(to Dealers,etc)
- Recall Quarterly Report #5, 2016-3
- Recall Quarterly Report #6, 2016-4
- ISSUED Renotification Notice
- ISSUED Renotification Notice
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