1st time, while driving at @ 50, trans bucked and stopped working, car idled along bucking. Wrench light was on. When we turned the car off, the wrench went away and trans reset. 2nd time, while driving @ 60, trans stopped working, no response, had to move over to the side of the road to shut car off and let it reset itself. Spent a week in the shop only to have it "reprogrammed" and told "the car was being confused by 2 different drivers". and that we were "red-lining" the car. When these things happen, the rpms do jump up rapidly, but never redline ( 4000 - 4500 rpms tops). 3rd and final straw, car wouldn't stop today until the tranny shifted down, buck, buck, buck, finally stopped.

- Hampton Bays, NY, USA

Under load (acceleration into traffic), the transmission does not engage, stuck between gears causing the car to redline and go nowhere. Also, noticed stuttering in shifting of the car at certain gears. Does this very intermittently, but when it does, it could have been in dangerous situations if I was trying to merge into traffic. Ford service was unable to replicate, but it has done it a half dozen times since the first time I bought the car.

- Plaistow, NH, USA

The contact owns a 2010 Mercury Milan. The contact stated while driving 50 mph, the transmission would not shift gears. While driving it was difficult to tell which gear the vehicle was in and the rpms increased rapidly. The contact released the accelerator pedal which lowered the rpms. The vehicle was taken to an authorized dealer who stated that the vehicle was operating normally. The failure mileage was 11,000. Updated 05/05/11 updated 5/2/11 the consumer stated from a dead stop up to 45-50 mph, the transmission would automatically shift into 6th gear. Updated 05/26/11. Updated 07/12/11 updated 1/11/11

- Boiling Green, OH, USA

I have a 2010 Mercury Milan this car has been in the shop many times the transmission was slipping it has left me in the middle of an intersection and the last straw was 3 weeks ago when the transmission kicked in when I was turning it popped my neck and I hit a curb. I do not feel safe in the car. One time the gas pedal stuck and I had to reach down and pull out my floor mat. Also trim parts just fall off of this thing.

- Pueblo, CO, USA