NHTSA — Steering Problems

2010 Mercury Milan (Page 6 of 12)

10.0

really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
84,091 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan steering problems

steering problem

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2010 Mercury Milan Owner Comments (Page 6 of 12)

« Read the previous 20 complaints

problem #138

Sep 212018

Milan

  • 110,000 miles

A D V E R T I S E M E N T S

My wife was leaving her parking stall in a parking garage when the power steering quit working. She was able to stop before hitting anything. This issue is well known to occur on certain Mercury Milan and Ford Fusion. Ford offered to fix 2011 and 2012 cars but not 2010's which has the same system and fault. I would like Ford to fix it.

- Zelienople, PA, USA

problem #137

Sep 122018

Milan

  • 125,000 miles
My 2010 Mercury Milan power steering just stopped. The vehicle was stationary. I have researched this problem with other Milan's for the same and there are many complaints for this issue. People have research this and found that there power steering assembly is the sam as the recalls on the 2011 and 2012. I contacted Ford and they couldn't give specific information regarding the recall other than the may have been assembled at a different plant. They may have been, but it pretty obvious that it is more likely the power steering part is faulty. It cost at least a couple thousand of dollar to repair which is a terrible hardship because most people have to have a car to go to work so they can live. I feel that this issue should be vigorously. Because for Ford just ignore. Is wrong. Thank goodness I was not driving my car others were not that lucky

- Madison, WI, USA

problem #136

Aug 262018

Milan

  • 96,790 miles
After having my oil changed and tires rotated, my 2010 Mercury Milan began to pull to the right. After a few days, the (service power steering now) indicator came on, and after turning the car off and back on, there was no power steering. This is absolutely a safety issue. Ford is not recalling the 2010 model even though the electric power steering components are identical. A very expensive repair, and don't understand why 2011 Mercury Milan owners are more valuable than 2010 owners. Feels like discrimination. On a fixed income, don't know how I am going to pay for repairs. Please Ford, 2010 Mercury Milan owners need you.

- Central City, KY, USA

problem #135

Aug 152018

Milan

  • 103,000 miles

A D V E R T I S E M E N T S

Heading to work. Advance track May. Pops on. Then service power stearing. Steering wheel felt a little tight. But it was still drivable. Made it to work, once shift was over. I went to back out and the wheel wouldn't turn at all. Come to.find out this has been a big problem. On the 2010's. all.seem.to.be happong with an the last 12-18 months. Along with the previous (furl rank recall, and the current air bag recall.) this things should be taken off the road! that's too many major issues. Come on Ford! I guess it will take a big accident for anything to really happen.....

- Taylorsville, KY, USA

problem #134

Sep 082017

Milan

  • 80,000 miles
I have took my car in for the power steering and it's always requiring power steering maintenance, the steering wheel got stiff while driving.

- Chula Vista, CA, USA

problem #133

Jun 182018

Milan

  • 83,000 miles
I was in a parking lot and when I turned on ignition and power assist fault light lit up on panel and when tried to back up had no power steering. Turned car off and back on numerous times but same lights and loud warning sound. Tried to drive out of parking lot but service advance trac light came on and couldn't turn steering wheel to drive car. Had to leave my car at restaurant and call for a ride back to work. There is a recall for 2011 Mercury Milan but not 2010. This makes no sense. Someone is going to get injured or even die if not recalled for repairs. I just got this car paid for and now having problems.

- Sulphur Springs, TX, USA

problem #132

May 252018

Milan

  • 166,000 miles

A D V E R T I S E M E N T S

Well for starters its throwing a code saying that I have a small fuel leak some where and the 2 is one day I had a flat and after I changed the tire the power steering went out and not only that but the car has a heavy vibration in it and while driving it want to take off either left or right which ended up with me running off the road twice already

- Ross, ND, USA

problem #131

May 112018

Milan

  • 214,145 miles
The contact owns a 2010 Mercury Milan. While driving 65 mph, the advance trac and service power steering warning indicators illuminated. The contact stated that the power steering failed, which made it difficult to maneuver the vehicle. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The contact stated that the failure recurred twice. Neither an authorized dealer nor the manufacturer was notified. The approximate failure mileage was 214,145.

- San Diego, CA, USA

problem #130

May 092018

Milan

  • 214,000 miles
My steering wheel completely went off in the freeway I got a sign on the dashboard to service steering wheel now and then my steering wheel stopped working as I was driving in the freeway. After getting this fixed less then a year later the same issue happened as I was driving my steering wheel just locked and it was very difficult for me to steer my car to a safe place. This is the second time this happened the first time being on the freeway and this second time driving in the streets both times it happened while I was driving from one second to the next I got a message to service steering wheel now and then my steering wheel automaticly locked and it made it extremely difficult to manuever the car to a safe place. Both times my children were in the car and it was a very scary thing to go through.

- San Diego, CA, USA

problem #129

Apr 052018

Milan

  • 72,000 miles
Driving up icy curve up hill, service power steering now came on. Vehicle lost all steering locked and ran off road. Now it's in a super human steering mode in my driveway where its been since the incident. Was being driven by my daughter with my other 4 elementary students on icy roads in Alaska. Ford is willing to kill families I see. 72,000 miles. Called dealer and said send me all information from my scan. Never heard back from kendall Ford in anchorage.

- Dillingham, AK, USA

problem #128

Apr 062018

Milan

  • 155,000 miles

A D V E R T I S E M E N T S

While in motion the steering of my vehicle became very hard on a city street as I was coming home from work.it was very difficult to turn even on the busy thoroughfares.

- Toledo, OH, USA

problem #127

Mar 202018

Milan

  • 147,000 miles
The contact owns a 2010 Mercury Milan. The contact stated while driving, the steering wheel seized as the power steering warning light illuminated before and during the failure. The vehicle was taken to the dealer brandon Ford (9090 E adamo dr., tampa, fl 33619) where it was diagnosed with a failed steering gear and tie rod. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 147,000.

- Panama City Beach, FL, USA

problem #126

Dec 272017

Milan

  • miles
Having problems with power steering and electronic stability. Wet road the car would slide on curve roads in snow the car looses power and won't barely moves RPM go down. The steering wheel won't move in reverse sometimes. Tires get worn out every 4 to 6 weeks wires show to tire on the in side. Steering don't lock when car is off and key out. Car sales me to take key out while its in gear. And car can be shift in gear and steer when key is not in. Didn't do this when I got it. Once and a while power train light comes on and its stuck in low gear.

- Obetz, OH, USA

problem #125

Oct 142013

Milan

  • 95,000 miles
The contact owns a 2010 Mercury Milan. On multiple occasions, while driving various speeds, the contact heard a grinding noise in the steering wheel. Also, the power steering assist indicator illuminated. The vehicle was taken to dutro Ford (132 S 5th St, zanesville, oh 43701, (740) 452-6334) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and confirmed that no recalls were associated with the VIN. The approximate failure mileage was 95,000.

- Blue Rock, OH, USA

problem #124

Feb 232018

Milan

  • 117,000 miles
Panel light came on, "service power steering now" while driving, had towed, reset, did the same the next day while driving. Replaced gear and pinion, next day the same problem occurred, almost had a wreck. Car has 117,000 miles.no the traction light come on. Had reset, same problem. Advance auto had codes C1277, C1963, P1450, P0456

- Danville, VA, USA

problem #123

Feb 102018

Milan

  • 76,000 miles
My wife was driving the car in the parking of a busy shopping center when unexpectedly she was unable to steer the car as the steering wheel locked up on her. She almost crashed but luckily was able to avoid the car as she was attempting to make a turn. Received two errors (1) service power steering now and (2) service advancedtrac. From what I'm researching it seems that there is a recall for the 2011 model but the 2010 even though these are the same components...? car has 76K miles.

- Anaheim, CA, USA

problem #122

Jan 252018

Milan

  • 75,000 miles
Powering steering stopped working while driving and still isn't working

- San Antonio, TX, USA

problem #121

Jan 112017

Milan

  • 119,000 miles
I was driving my 2010 Mercury Milan. I had a flat tire. Now the "service the advance track" and the "service the power steering" warning message will not turn off and the car no longer has power steering. This is a recall issue on the 2011 Milan. The 2010 has the identical part. Why is the defect a recall on the 2011 Milan and not on the 2010? it is the same defective part.

- Houston, TX, USA

problem #120

Jan 042018

Milan

  • 222,000 miles
The contact owns a 2010 Mercury Milan. While driving 5 mph, the steering failed and was difficult to maneuver. The service power steering now and service the advance trac indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 222,000.

- Winston Salem, NC, USA

problem #119

Dec 282017

Milan

  • miles
Pulling out of driveway to enter street steering locked couldnt turn car light came on and it read power steering assit.default.

- Bowling Green, KY, USA

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