NHTSA — Vehicle Speed Control Problems

2010 Mercury Milan (Page 5 of 9)

10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
52,658 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan engine problems

engine problem

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2010 Mercury Milan Owner Comments (Page 5 of 9)

« Read the previous 20 complaints

problem #96

Sep 102013

Milan 4-cyl

  • 49,000 miles

A D V E R T I S E M E N T S

I was driving on the northway preparing to get in the right lane to exit and I lost all speed, no acceleration was possible but I still had radio/A/C, etc. I was able to get over and stop the car and when I put it in park it "sputtered" until I shut the engine off entirely. I waited a few moments and turned the engine back on and it started fine and then drove fine the rest of my drive. When I got back to work I researched this problem online and was surprised at the number of complaints for the same issue. Everyone had taken their car to a dealership or mechanic and could not figure it out. No warning lights came on in the dash. Finally after reading so many of the same complaints one car owner stated that a diagnosis resulted in code P2111 (faulty throttle body). I'm concerned about driving this car and having it happen again. I drive on a fast 3 lane highway about 20 miles each way to work and it's not always very easy to get over to safety. After seeing this has been investigated in another state I am hopeful it results in a recall so this problem can be properly addressed and fixed. Please help!

- Clifton Park, NY, USA

problem #95

Sep 102013

Milan 4-cyl

  • 70,000 miles
While driving, the car was unable to accelerate and stalled. The wrench light also came on. Once pulled over, I restarted the car and was able to drive it back home without further incident.

- Galloway, OH, USA

problem #94

Aug 272013

Milan 6-cyl

  • 42,500 miles
Driving 55 mph car powers down and yellow wrench warning light goes on. Car will not accelerate. Immediately pull over to prevent from getting rear-ended. Let car sit for ten minutes and restarted. Car traveled.25 miles before powering down once again. Brought it to dealership who said it was the was electronic throttle body. 650 dollars later the problem was fixed. I see that this has affected a multitude of Ford vehicles. Unfortunately, one of them was mine. Ford needs to issue a recall for this part. Someone could seriously be hurt when traveling at a high rate of speed and losing engine power.

- Jenison, MI, USA

problem #93

Aug 302013

Milan 6-cyl

  • 39,000 miles

A D V E R T I S E M E N T S

On August 30th, 2013, the vehicle engine would not run over 2000 RPM during a drive at 40 mph no matter how hard push the gas paddle. After pushed the brake, slowed down and stopped the vehicle, engine still would not run over 2000 RPM. Then I put the shift in parking, turn off engine (using key), restart it, the engine had choke sound and would not run over 1500 RPM. After that a gentle man helped me to park my car in his driveway. I called the dealership and had the tow truck towed the vehicle. When the incident happened, it had me, my wife and 2 children in the car, and happened when I drove the vehicle across the railroad cross. After 4 days including weekends, the dealership target the problem is the throttle body assembly.

- Spring Arbor, MI, USA

problem #92

Sep 012013

Milan

  • 46,000 miles
While attempting to accelerate, the vehicle appeared to stall and the wrench indicator showed on the dash. The vehicle had no power and idled very rough. After pulling off the road I shut the car off and restarted it, the indicator light was still on and I had no throttle. The only way I was able to get the vehicle to move was to clear the code using a code reader. This allowed me to get the vehicle safely home. I was able to drive it to the dealer however, since I cleared the code to make the vehicle operational they would not correct the issue because their diagnostic equipment didn't see anything wrong. Even with me providing them the code that was indicated (P2112) and offering to provide them the tsb that was issued and the NHTSA #.

- Coraopolis, PA, USA

problem #91

Aug 212013

Milan 6-cyl

  • 39,290 miles
Was driving vehicle on expressway about 60 mph in fast lane, lost all acceleration. I was still trying to accelerate and the speed was dropping and I had to cross three lanes of traffic to get to the side of the road. The wrench light was on and I turned the car off. I decided to try to move a little father up to a wider shoulder so I started the car again and the wrench light was out and it seem to run ok. I was very blessed that I moved to the side without being hit by all the big trucks and cars around me. The dealer tells me it is the throttle and I do not have extended warranty and my warranty has run out. I am very concerned as I see there are other complaints of this nature with this car. I could have been run over by a truck or caused a lot of cars to crash and kill a lot of people when this happened. I Transport grandchildren four days a week in this car and I am very concerned that this has not been recalled and fixed. My last Mercury I had 13 years and never had such a scare. What will it take for Ford to do something about this" a rear end collision with a fire to kill a lot of people on the expressway"

- Fayetteville, GA, USA

problem #90

Aug 192013

Milan

  • 89,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Mercury Milan. The contact stated that while traveling approximately 60 mph, the vehicle suddenly lost acceleration power. The vehicle was moved to the shoulder where it was shut down and restarted. The vehicle resumed normal function. The contact mentioned that the failure recurred one week later. The vehicle was neither repaired nor diagnosed. The manufacturer was not contacted about the failure. The failure mileage was 89,000.

- Cincinnatti, OH, USA

problem #89

Aug 232013

Milan

  • 52,910 miles
I have owned this vehicle for the past year and a half. There have been times when initially putting the vehicle into drive or reverse, that I would notice a surge, but nothing more than that. And nothing I thought anymore about. Yesterday the car drove a couple of blocks normally, then started the same surging but this time the surging did not stop and I had to have the vehicle towed to a dealer. They told me the throttle body was stuck open and it has to be replaced.

- Assaria, KS, USA

problem #88

Jul 232013

Milan 4-cyl

  • 37,000 miles
I was driving about 65 mph on the freeway, when all of a sudden my car starts shaking. I tried to get off the freeway but the car had no power so I tried to move to the shoulder as quickly as possible, bad idea. As my speed is decreasing rapidly there is cars honking and trying to move around to avoid hitting me. I get to the median, between and exit and the freeway, and turn off my car. I turn on my car again and as I tried to get onto the freeway the car wont let me pick up speed and it starts shaking again. I was stuck in the median for around 10 minutes before traffic got clear enough for me to enter the lane as slow as possible, being that every time I stepped on the gas to get in the lane it would start shaking. To me this is a dangerous problem and can't believe it is not a recall. I hope something is done about this issue because for the money they charge us for these cars they could at least make a car that wont crap out so soon!

- Pasadena, TX, USA

problem #87

Jul 132013

Milan 6-cyl

  • 69,000 miles
While driving home from work on the highway at 65mph my car just stopped throttling and lost power dropping me to like 5mph the lil wrench light came on on the left then went off yet I still had no power. So I immediately turned on the hazzard lights and tried to make it to the side of the road through traffic and turned the car off after a few minutes I tried to start the car and it came on like normal to my surprise so I started to drive only to have it happen again and again before making it home. I literally just purchased the car 2 months prior and its been at the dealership, as they try to talk to Ford about the problem and how to get it corrected for the past month!

- Manassas, VA, USA

problem #86

Jan 252013

Milan

  • 30,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Mercury Milan. The contact was driving 25 mph when the engine stalled with the illumination of the check engine warning lamp. The vehicle was repaired and diagnosed as having a faulty electronic throttle body. The manufacturer was not notified of the issue. The approximate failure mileage was 30000.

- Phoenixville, PA, USA

problem #85

Aug 202013

Milan 4-cyl

  • 50,100 miles
I was driving with the cruise control set at 60mph and the car popped and lost speed and the car would barely stay running. I pulled off the road ( during rush hour) and shut the car off. I re-started the car and it ran correctly.

- Independence, MO, USA

problem #84

Aug 192013

Milan 6-cyl

  • 60,000 miles
The car suddenly jolted to a halt in an intersection and would not continue to move. Ford dealer stated it was a throttle body failure.

- Reynoldsburg, OH, USA

problem #83

Aug 182013

Milan

  • 58,000 miles
I was traveling 70 mph when my car stalled out, the wrench light came on and I had to coast to safety. This happened again the next morning going approximately 10 mph. Car was towed to dealership and it was diagnosed as the throttle body control.

- Plano, TX, USA

problem #82

Aug 162013

Milan 6-cyl

  • 75,000 miles
Electronic throttle body failed as I was driving on the interstate. Car lost all throttle control, idled down to 1000 RPM, and rapidly decelerated in heavy interstate traffic. Had to pull over immediately.

- New Orleans, LA, USA

problem #81

Aug 172013

Milan 6-cyl

  • 37,900 miles
I was on fl turnpike at 70 mph, traffic very heavy.I lost power and had to coast to the shoulder from left lane. Almost got ran over, but thank god I didn't.I cut the motor off.restarted it.I got my speed up to 70mph.it surged a few times.ran ok too home. This could be a life or death thing. I wonder if anyone has been hurt because of this. I will call Ford today and get it fixed.

- Live Oak, FL, USA

problem #80

Jul 142013

Milan 6-cyl

  • 17,300 miles
Throttle body defect -- the problem began July 14 and happened several times. It was finally fixed by July 31. The vehicle began to lose power, mostly after stopping at an intersection and making a turn to the right or left. It happened once while driving straight and slowing down for a school zone. In most cases, I was able to coast to the side of the road, turn off the car, and restart. The wrench light came on in each incident. Thankfully, I did not have to go onto a highway before I was able to get the car to the dealer for repair. After they figured out what was wrong, it took about 2 weeks to get the part. It was very frightening for the car to stop in the middle of an intersection, especially when turning left! this is a potentially very dangerous defect, and these cars should be recalled so that the company is responsible for the repair. Most of my driving is done at village speed limits of 25 to 30 mph. Even at those speeds, it is very frightening for the car to suddenly stop in the middle of an intersection. I am still very hesitant to take the car out on the highway. Even after repair, it sometimes feels like it hesitates and might lose power.

- East Hampton, NY, USA

problem #79

Aug 102013

Milan

  • 68,000 miles
I was passing another car. I began to increase my speed. The reading of my speedometer began to decrease & my car began to stop pulling, as if it had lost its energy. I pulled over to side of road. Pressed on the gas pedal to idle up car. Nothing happened. Turned car off & back on. Car began to drive normal for about 5 days. Then it happened two more times in one day. Next, I took it to a Ford dealership. They stated it would take about $520 to repair. I thought my platinum warranty would cover this but, unfortunately I was told it wouldn't. I just purchase this car in Feb 2013. Today's date is August 16,2013....not a happy customer!!!!

- Rocky Mount , NC, USA

problem #78

Aug 152012

Milan

  • 60,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that while driving 40 mph, the vehicle decelerated without manual force and stalled with the illumination of the maintenance light. The vehicle was taken to an independent mechanic for diagnosis where it was stated the throttle assembly needed to be replaced. The vehicle was repaired and the manufacturer was notified. The approximate failure mileage was 60,000.

- North Cape May , NJ, USA

problem #77

Jun 122013

Milan 6-cyl

  • 49,000 miles
First brake light and tail light on drivers side light up once in awhile did not know was out till friend told me, cost to repair led light is $400 for part have not repaired yet, while driving at any speed car will shut down to limp mode, dealer stated $550 to repair and replace throttle body, both are serious safety items that could result in being rear ended, out of warranty so ordering a throttle body and replace by ourselves for it stalls out continuously, recall should be ordered on both the tail light assemblies and the throttle body as both are a common problem on these vehicles.

- Bella Vista, AR, USA

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