NHTSA — Power Train Problems

2010 Mercury Milan (Page 6 of 8)

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,434 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan drivetrain problems

drivetrain problem

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2010 Mercury Milan Owner Comments (Page 6 of 8)

« Read the previous 20 complaints

problem #45

Jun 242013

Milan 6-cyl

  • 37,456 miles

A D V E R T I S E M E N T S

This vehicle (Mercury Milan 2010) stalled intermittently at stop signs and traffic lights. Stalling out more frequently, I notified my mechanic, who informed me, this is a current problem with Ford vehicles and Ford may be initiating a car recall for the hundreds of thousands of cars of which the throttle problem is occurring. I am repairing the vehicle on my own dime for our own safety, with the intention to file a reimbursement for this problem when Ford (Mercury) will at a later time, send a recall out for this extreme impairment to the propulsion of the vehicle.

- Altoona, PA, USA

problem #44

Jun 212013

Milan 6-cyl

  • 36,728 miles
While driving 50mph going up a hill the car lost all power and the wrench symbol came on. Got pulled over to the side of the road after almost being hit twice. Turned the car off and waited 5 min. Restarted the car and it ran fine. Then 2 days later the same thing happened. Took it to the dealer and it coded out as the throttlebody. Well guess what they are on national back order with no estimated date of delivery. So here I sit hurry up and wait.

- Dubuque, IA, USA

problem #43

Mar 222013

Milan 6-cyl

  • 49,000 miles
I was driving down the road and all of a sudden my vehicle pulls N hesitates to go, as I look in my dash a little wrench pops up.. my car lost all it's power and would not go. I set on my hazards and turn my vehicle off and back on and it was fine.. I call the Mercury dealership and she tells me as long as the wrench did not pop up with a check engine sign I was fine. Well weeks go by my vehicle was fine, then out of the blue it does the same thing, wrench pops up in the dash and my vehicle goes in limp mode... mind you this strikes without warning and is very dangerous! there is no indication when and here it will happen. I take it to the place I've always taken my vehicles and they tell me it's fine, no codes in the diagnostics..so I pick my vehicle up, two weeks later my car stalls out with a wrench and a check engine light. I've almost been slammed from behind twice. I take it to the dealership and they are trying to charge me $389 to fix a problem that has obviously been a manufactor error. This by far is not a preventive maintenance issue, this is by far a dangerous situation.

- St Robert , MO, USA

problem #42

Nov 152012

Milan 4-cyl

  • 54,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Mercury Milan. The contact stated while driving approximately 45 mph the vehicle began to vibrate. The vehicle was taken to the dealer for diagnostic testing where the technician was unable to diagnose the failure. The contact stated on another occasion the vehicle stalled while driving approximately 50 mph. The engine and wrench warning lights illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 54,000.

- Miami, FL, USA

problem #41

Jun 222013

Milan 4-cyl

  • 115,326 miles
On Friday I was decelerating to turn right. I was traveling at about 30mph when the rpms dropped off and the engine lost power. I coasted into a business where the engine continued to run, but violently (no engine light). I cut the engine off and called my dealer's service department. While waiting for assistance I re-started the car. It started right up so I called service again and told them I'd drive it to them. After a day with my car the dealership could not duplicate the issue nor find anything wrong with the car. Additionally, they weren't able to get any trouble codes. I picked the car up on Saturday and got about 20 miles from the dealership when it did it again. This time I had the cruise set at 60mph when without warning the car began slowing. I looked and saw that the rpms had dropped and I couldn't accelerate or even maintain. I pull to the side of the road where I could feel the engine running extremely rough. I cut the engine off. After a few minutes I restarted and continued to drive. It cut out on me 6-7 more times before I could get it home. The engine light is now on. The dealership's now closed so I'm waiting until Monday to have it looked at again. I checked the obd II to find code: P2111. I normally travel interstate and cannot risk this happening at high speed during rush hour traffic!

- Saluda, VA, USA

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problem #40

Jun 212013

Milan

  • 54,000 miles
I was driving down a main street heading directly into the free way interstate. Once I approached the interstate I was caught the light.... I then began to take off once it turned green. I reach about 20mph and my car jerked and the wrench icon came on. I then noticed I had no power and no where to go because my car never got a good speed... I almost got hit twice and held up traffic... how embracing seeing that I have a perfectly nice car. Once I got it home( which took 3hrs driving at 10mph and cutting off) I took the car to my auto shop and informed me on a recall for this problem.... but guess what" the dealership said not for me car....if their is a recall on this part.. what makes my car different." So I ended up paying $300 bucks in repairs, losing $200 work day.... total loss....$500 on a part that is on recall... this is bull...

- Detroit , MI, USA

problem #39

Dec 262012

Milan 6-cyl

  • 34,652 miles

A D V E R T I S E M E N T S

The first incident occurred when I was driving down the road with the cruise control at about 60 mph and the car would jerk and then would loose power and the check engine and the wrench light came on. The car would be in idle mode and I would have to stop and turn the car off and wait a few minutes before I try to start it again. The second is incident was basically the same only at a different location. The third I was in town going about 40 mph when the car jerked again and went into idle mode. The next few time that it happened I had a very hard time getting it started and moving again. Once I did get it started I would only be able to go a couple of blocks before the car would jerk and go into idle mode.

- Steubenville, OH, USA

problem #38

Jun 132013

Milan 4-cyl

  • 83,000 miles
This has happened to me so many times and I really don't deserve to have to come out of pocket and pay for this. My car is still under a power train warranty bug seems they do not cover a throttle body replacement. I was driving up I -20 going at least 75 mph and the car looses all acceleration and as I pull over it starts to shake, so I cut it off and crank if up again and it drives perfect until it decides to do it again. Dealership told me it would cost $500.44 to replace the throttle body and Milan's are having this issue. I'm so disappointed in Ford. Recall recall recall before someone gets hurt or die. We need to start a class a law suit.

- Monroe, LA, USA

problem #37

Jun 122013

Milan

  • 86,500 miles
The first incident occurred when I was driving down the road with the cruise control at about 60 mph and the car would jerk and then would loose power and the check engine and the wrench light came on. The car would be in idle mode and I would have to stop and turn the car off and wait a few minutes before I try to start it again. The second is incident was basically the same only at a different location. The third I was in town going about 40 mph when the car jerked again and went into idle mode. The next few time that it happened I had a very hard time getting it started and moving again. Once I did get it started I would only be able to go a couple of blocks before the car would jerk and go into idle mode. I was lucky to get it to the Ford dealer without having to have it towed.

- Minier, IL, USA

problem #36

Jun 092013

Milan

  • 58,000 miles
When I was driving to work on Sunday, I was going 70 on the interstate (I had my car set on cruise control). Out of nowhere, the wrench light turned on, my car made a very loud noise, and I was unable to accelerate my car. I had to pull over at an exit, and when I came to a complete stop, my car was shaking profusely. I turned my car off, and when I tried to start it, it took it several seconds to actually start. I figured it was just a glitch, so I didn't worry about it. Two days later, I was driving down another road going 45 mph, and I was driving up a hill (my foot was on the accelerator). The same thing happened again. So I took my car to a Ford dealer, and they determined that the throttle body needed to be replaced. Then, they informed me that the specific throttle body that I needed was back-ordered for 6 weeks (isn't that a sign that there needs to be a recall??), and that I would have to continue to drive my car like this until the end of July. After researching the issue, I found that over 27,000 throttle bodies have been replaced (foxnews.com), and that there are many other issues that have come up with my car. I don't feel safe when I am driving, especially because the throttle body "dies" (if that's what the technical term is) without any warning.

- Benton, AR, USA

problem #35

Jun 092013

Milan

  • 93,000 miles

A D V E R T I S E M E N T S

As I was driving the car suddenly stopped and wouldn't go forward. After numerous attempts to restart it finally would go again, but only about a quarter mile before shutting off again. I took it to a mechanic and they said it was codes P2111 and P2112 (the throttle body).

- Kansas City, MO, USA

problem #34

Jun 192012

Milan 6-cyl

  • 39,000 miles
I seem to be experiencing the same issue described here: www.ncconsumer.org/news%20articles/nccc%20petitions%20nhtsa%20for%20defect%20investigation%20into%20ford%20escape%20vehicles.html car will drive normally, then suddenly the wrench will come on and all throttle response / power will be gone. The car will no longer respond, and this can be very dangerous if you are in the middle of a turn, etc. Normally, if you turn shut the car off and then start it back up it will behave normally (at least for a little while) until the problem recurs.

- Chicago, IL, USA

problem #33

Apr 192013

Milan 6-cyl

  • 40,000 miles
In April of 2013 I left work and got up to 45 mph when the car jerked and then lost all power. I floored the gas and the engine did not respond. Was able to pull off the road and noticed a wrench icon light. I stopped the car and put it in park then gave it some gas with no response at all. The car was just barely idling. I shut it off and restarted it, took a few seconds longer than usual for it to start but it seemed to run fine after that and the wrench light was now off. Called the dealer and they said if it's running ok to just keep an eye on it, it might not repeat. I noticed the car would occasionally start jerking like a transmission problem. Took it into the dealer on May 28, 2013 and they could not find a problem. They said it sounded like a throttle body issue but they had none in stock and were back-order. On June 7th I was driving and the car again lost all power, pulled off the road and restarted. Car started but was jerking a lot more. Next day it lost power again as I pulled away from a stop light. Pulled over again, restarted, put in gear and the throttle did not respond. I went through this for 6 restarts until the throttle would respond. This time the engine light came on and remained on until it went to the dealer today. The dealer put my name on a wait list for a new throttle body and said it would be 3-6 weeks until it came in. I am now stuck with a car I'm paying on but can not drive for 3-6 weeks. I'm lucky this didn't happen on a highway or going through a busy intersection. Ford should be forced to recall these.

- Vallet City, OH, USA

problem #32

May 282013

Milan 4-cyl

  • 40,100 miles
We were driving at normal freeway speed and I had a jolting sensation, like a bad transmission shift, followed by a loss of any acceleration or response from the accelerator. The engine didn't stall, but it slowed down to an idle. It was dangerous with the busy traffic and no speed control. I coasted onto the shoulder, stopped and shut the engine off. After several minutes I started it up and it drove normally for the rest of the 70 miles of our trip. The diagnostic report at the Ford dealer showed a throttle body problem. No parts are available, Ford has a national back order on the part, which shows the extent of the problem. The dealer's only solution was that I should try to return home in the car (140 miles) and go to my local dealer, which I did. My local dealer did a very good job of getting a part quickly and getting us back on the road. Because of the danger involved when this part flaw happens, this should considered for a recall and an alert to owners of the affected vehicles.

- Englewood, FL, USA

problem #31

May 162012

Milan 6-cyl

  • 17,000 miles
The problems have occurred over the last year at low speed while accelerating, when shifting into reverse and at constant speed of 40mph. While accelerating from a full stop the car would suddenly stop accelerating for a few seconds and then lurch forward and begin to accelerate again. Upon startup the car lurched when put into reverse to exit garage. On 5/22/13 the car suddenly went into " limp mode" while at a speed of 40mph. It has been diagnosed by Ford dealer as a throttle body problem. The throttle body is on backorder with no definitive ship date. Car cannot be driven.

- Palos Heights, IL, USA

problem #30

May 162013

Milan 6-cyl

  • 73,490 miles
While driving my 2010 Milan at the speed of 55 mph, the car shook slightly and the wrench light appeared. The car began to lose power - I was able to steer with no problem. I could not accelerate. I shut the car off - and started it again. The first time it started with no problem. Within driving 4 more miles, the same thing happened again. This time I was driving 25 mph. It happened seven more times before the check engine light came on. Each time when I tried to start my car, it kept turning over before it would start. I waited for an hour on the side of the road waiting for the tow truck. When the tow arrived, the car started just fine - the check engine light was still on. This is extremely dangerous! I was driving in rush hour traffic and was almost rear ended on the highway. Again when it occurred in town, there was no where for me to coast off to the side of the road, I had to stop in traffic to restart me car.

- Bluemont, VA, USA

problem #29

May 152013

Milan

  • 57,770 miles
I was driving going about 20mph and the vehicle would stall. Once I stopped again and tried to accelerate the wrench tool symbol appeared on the dash and the car shut down. While riding before the car shut off the engine was idling very roughly. This is the second time I have had the problem in the last 7 months and supposedly its a problem with the throttle. This is a very big to a lot of people including myself I see if Ford see there's a continuous problem please fix it because this is ridiculous.

- Marietta, GA, USA

problem #28

May 122013

Milan 4-cyl

  • 57,000 miles
Driving about 40-50mph in traffic, the car suddenly jerked, felt like a hard gear-shift. The green wrench light & orange engine light came on and the throttle was unresponsive. The car still had power but no acceleration, engine sputtered, had to pull off the road while coasting, car was idling very rough so was shutdown. I was able to restart it but the problem recurred four times the next two days. Stopped at advance auto parts since it was early evening, they pulled dtc P2111 "throttle actuator control system stuck open" from car's computer and he says the throttle value is sticking. Scheduled service at world Ford dealership where car was purchased just four months prior. I was told the throttle body needed replacing "this is very common, we replace them all the time" he said. I purchased a powertrain extended warranty with the car that states it covers the "throttle valve" among its covered parts but the service man first says that's different than the "throttle body" (my understanding is the throttle valve is the plate inside the throttle body that opens/closes controlling airflow to the manifold, it that is "stuck open", it should be covered). He then says he doesn't even know what a "throttle value" is and says it will cost approx $350 to repair. They obviously know this is a problem and are taking advantage of their customers replacing the faulty parts.

- Cantonment, FL, USA

problem #27

May 042013

Milan

  • 37,772 miles
I was driving at 50 mph and pull out to pass another card accelerating to 55 mph. The car lurched and started to lose power. I thought it was temporary but it continued to decrease to 40, 30, 20 and 10 mph which I pull over to the side of the road to prevent a hazard on the highway. I called aaa for a tow which arrived about an hour later. The next morning I decided to try and start the car. The wrench light was off and it started but I did not drive it. The next day which is Monday I decided I was going to chance it to take it to the dealer 30 miles away. It actually made it there and the diagnostic done by the dealer came up with no repair codes for the vehicle, subsequently, I picked it up and drove it home at the end of the day. On Tuesday, it started up and one mile from the house, it clunked out again and lost power. Again I called aaa to tow me to the dealer. I guess because it was a recent occurrence, the code showed up in the diagnostic so they claim it is fixed by replacing the throttle body assembly. It has driven well for one day and I hope it continues. Is this basis for a recall. Please advise.

- Ocean Pines , MD, USA

problem #26

Sep 272012

Milan

  • 83,000 miles
Without warning, the vehicle lost power and the wrench light for the transmission came on along with the check engine light. We were at an intersection on a 6-lane highway over 600 miles from home. We were able to get off the highway by drifting off to a side road. The engine never died, but had no power at all. After shutting the car off and starting it back up, it ran fine and was able to get us home. However, within another couple of months it did the same thing again while we were on the highway approaching merging traffic. We were able to drift off the highway and start it back up. A mechanic checked the car, but was unable to detect anything wrong. It drove fine for another 3-4 months then did the same thing again only we were on an interstate and hardly had time to drift into the emergency lane between traffic. It again did this around 3 months as I just made it across the highway into the right lane. I immediately had to drift into the emergency lane and start the car up. I took it home until we could get it to the mechanic. We took it back to the mechanic and he again was unable to detect anything. He kept the car to drive himself for a week, but never witnessed the wrench light coming on or sluggish gear changing. He added fluid to it at a lack of knowing what else to do. We drove it close to 2 months now and it lost power with the wrench light coming on 3 times within a period of 40 minutes on a small road where we didn't have much room to get out of the way of traffic and on the highway just after pulling across the highway. The car is currently waiting to be looked at again by the mechanic. This issue is not showing up on computers. It has been very dangerous to drive and I feel unsafe all the time as I'm waiting for the next incident and fear I will not be as lucky at some point among traffic.

- Bean Station, TN, USA

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