NHTSA — Power Train Problems

2010 Mercury Milan (Page 4 of 8)

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,434 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan drivetrain problems

drivetrain problem

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2010 Mercury Milan Owner Comments (Page 4 of 8)

« Read the previous 20 complaints

problem #85

Sep 152013

Milan 4-cyl

  • 35,100 miles

A D V E R T I S E M E N T S

Driving approximately 30 mph, the car coasted to a stop and the wrench showed on the dashboard. Waited a short while, restarted and it was okay. Did notice some lurching and the car felt like it was in the wrong gear, prior to the second incident on 10/07/20. Driving through an intersection at 30 mph, wrench showed on dashboard and car slowed to a crawl. I had to make it through the busy intersection and off ramp from a highway in order to safely get the car off the road. I could have been rear-ended both times, to say nothing about the fear of your car just conking out in the dark at 5:30am. The 3 year/36,000 mile warranty expired May 27, 2013... and my current mileage is 35,581 miles!!!!!!!!!! 111 days over the months and 419 miles under the warranty.... so, I am paying around $300+ to have this fixed. With all the exact complaints as happened to others, I am surprised Ford did not send a notice to owners to get it fixed or face the potential of being involved in a crash... thank you.

- Poughkepsie, NY, USA

problem #84

Sep 182013

Milan 6-cyl

  • 27,600 miles
Just after moving from a stop at a red light, while accelerating, the vehicle began to lose power. As I drifted off the side of the road the "wrench" icon on the dash illuminated, which indicates throttle body issues, among other possible things. I had to stop the vehicle as the vehicle was unable to move under any power, and shut the vehicle off. I re-started it and I was able to continue on my way. The icon was not illuminated. This has since occurred approximately five (5) times since the initial instance. There was never any indication of performance issues prior to this first instance. In researching the occurrence I became aware of the fact that this has been an issue with the throttle bodies on several Ford products manufactured around the same time as my Mercury, and that there is apparently an investigation already in progress.

- Lancaster, PA, USA

problem #83

Sep 132013

Milan

  • 55,000 miles
Driver was proceeding on I-290 in left lane at speed of 60mph with moderate traffic. The engine started misfiring and bucking without warning and the vehicle experienced a drastic reduction of speed nearly causing accident from behind since the speed reduction was without warning. The wrench light illuminated. The engine continued to decelerate and created a situation where driver could not change lanes to right and was forced to move to left shoulder. The engine completely stalled and shut off before car stopped. After 30 minutes, vehicle started and operation resumed. Service department denied any problem with vehicle. 3 weeks later, while traveling 55 mph on NY rte 33, the vehicle stalled again at highway speed. The engine could be restarted but only operated with very rough condition. This vehicle is unfit and unsafe to be operated on a public highway.

- Williamsville, NY, USA

problem #82

Sep 182013

Milan 6-cyl

  • 43,500 miles

A D V E R T I S E M E N T S

Intermittent problem which occurred at variable speeds (25 mph, 40 mph, 60 mph) with rapidly increasing frequency in the week before the throttle body was replaced. While driving, the engine seemed to shift out of gear. However, there was no increase in RPM in response to the accelerator. Pulled to side of road with very low RPM, the vehicle was turned off and then restarted each time without problem.

- Montgomery, AL, USA

problem #81

Sep 212013

Milan 6-cyl

  • 58,500 miles
I was in cincinnati that weekend (3 hours away from home) and as I was pulling into the parking lot of a store, the car jerked very hard and then the wrench showed up on the dash and I lost all power. I was able to coast into a parking space. I then shut off the car and waited a bit and restarted it. The wrench came off the dash and the car was working properly again. We then went about our day and as we were heading back to my nephews football game, we were driving down 4 lanes of traffic and I had just passed a slower moving vehicle when the car jerked abruptly again and I lost all power. I put my turn signal on and was able to turn off a side road. The wrench came on again. It happen the next day as we were attempting to drive back home. We tried to drive the car back home in manual and it worked just fine. I got our car into our local car dealership and they said that it was the throttle body that needed replaced. So after forking out $375, it hasn't done anything since. The reason I'm filing this complaint is that if the throttle body would've acted up while we were traveling through the hilly roads in cincinnati, we would've been in a severe car accident. This problem is a huge concern as you lose all control of the car. You have no gas and the RPM's just quiver on the dash. If I hadn't been able to pull off of the side of the road, we would've been hurt due to a car crash. This concern needs to be sent to Ford/Mercury as this seems to be a huge problem once I researched it. We were fortunate that this didn't happen while we were traveling 70 mph on I-75 in Ohio on our way back. The problem with the throttle body needs to be issued as a recall. It is going to get someone in a very bad accident or killed.

- Defiance, OH, USA

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problem #80

Sep 302013

Milan

  • 66,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that the vehicle simultaneously shook, jerked and decelerated to 5 mph as the wrench warning icon illuminated. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The failure and current mileage was 66,000. The VIN was not available.

- Little Rock , AR, USA

problem #79

Sep 122013

Milan 6-cyl

  • 55,650 miles

A D V E R T I S E M E N T S

On 12 September I went to take off from a light and the car had no acceleration, and the wrench light came on in control panel...I was able to coast to the shoulder on other side of intersection and placed the car in park and turned it off. When I turned the car back on it started fine and the light was no longer on. It was about two weeks later on 27 September was driving to work on a 2-lane road going about 45 mph and the car lost all acceleration and the wrench light came back on. There was not much of a shoulder to pull off on but found a spot and placed car in park and turned it off. I smelled a slight burning smell so waited little bit longer than last time and turned the car back on. It started up and the light was no longer on and it drove fine. I took to a mechanic on Saturday morning and told me the diagnostic could not produce a code because the incident could not be replicated but believed it was the throttle body and needed a replacement.

- Aurora, CO, USA

problem #78

Sep 212013

Milan

  • 54,312 miles
Wrench icon appears and engine RPM drops and vehicle slows while unable to accelerate. Engine surges at idle slightly below 1,000 RPM. If vehicle is shutoff and then restarted it will operate for an unpredictable time/distance. Very dangerous to drive due to unpredictability. Vehicle has been driven approximately 140 miles since first shutoff and has shut off numerous time since. On 9/27/13 it shutoff four times in 12 miles. Wife is terrified to operate this car. Vehicle will remain parked because of potential life-threatening safety hazard. Hopefully a recall for this will occur.

- Kinsman, OH, USA

problem #77

Sep 242013

Milan

  • 57,330 miles
My 2010 Mercury Milan premier stalled - check engine came on - I was unable to move forward as it seemed it was trying to move forward but would not - had the code checked and it was P2112 - throttle actuator-control system - stuck closed permanent was the message for this code - was not expecting this at all - was driving perfect and this happened suddenly - my concern is had this happened on an interstate highway - what would I have done" from what I read this is very dangerous - and is there a recall for this safety concern"

- Georgetown, TX, USA

problem #76

Sep 172013

Milan 6-cyl

  • 46,000 miles
7I bought my car with around 20,000 miles on it and experienced jerking, rough idling, and a complete loss of power when driving. I returned it to the dealership a total of 3 times for this issue. I was told it was a transmission issue and they were resetting something that had to do with the computer in the transmission. After the first instance of the car stalling, I googled any issues with my particular vehicle and came upon a throttle body problem. I mentioned this to the dealership on several occasions and was told that this was not a common issue, nor was it the problem with my vehicle. Last week, I was driving to work, my car completely stalled while going 75mph on a 4 lane highway. I was almost rear ended by the semi that was behind me as my car's speed suddenly, and without warning, dropped by over 15mph. I made my way to the right side and slowly coasted up an off ramp to get off the highway (as there was no shoulder). Even if you press the gas, nothing happens. You do not accelerate at all. I turned the car off and restarted it. I drove maybe 5 minutes and it stalled again. I had to restart my car a total of 5 times on the 7 mile drive to work that day and was almost hit by other cars just about every time. I called my personal mechanic and had it towed to him instead of the dealership because I was told that this was a different issue than my previous 3 visits to the dealership and Ford would not be covering it under my warranty. The mechanic replaced the throttle body and my car runs perfectly now. He said when he called around to get a part he had a horrible time even finding one because they are on back order due to this being such a huge issue across the country. I've been telling the dealership for 25,000 miles and almost 2 years this was what was wrong with my car and now its suddenly not covered under my warranty.

- Jefferson City, MO, USA

problem #75

Sep 122013

Milan

  • 33,500 miles

A D V E R T I S E M E N T S

I've experienced several instances of my vehicle stalling while in motion at various speeds (30-65 mph). At the dealership it was determined that the problem is with the throttle & the part is on back order. It is my only means of transportation & cannot get it repaired. Despite the low mileage, I am being told that this is not covered under the manufacturer's warranty. This issue is not due to wear & tear but to a manufacturer's mechanical failure. Why is the consumer responsible for the repairs to a preexisting problem in these cars?

- San Antonio, TX, USA

problem #74

Sep 202013

Milan

  • 74,000 miles
Stop at red light and the car refuse to accelerate. Had to coast to the side of the road. When car is cut off and turn back on it will run for a little while and does the same thing again. Kids in the car on the side of the road. When I first got the car the transmission went out, had it less than 2 wks. Now this is happening, cost over $600 dollars for something that is manufactured screw up. I need my car to get kids to school and work. All these complaints about the same problem needs a recall very quick before someone gets into an accident.

- Chattanooga, TN, USA

problem #73

Aug 242013

Milan 4-cyl

  • miles
2010 Mercury Milan. Consumer writes in regards to sudden deceleration while stepping on gas pedal. The consumer stated even though he was stepping on the gas pedal, the vehicle was shaking and lurching. The vehicle would not move any faster. The vehicle was towed to the dealer, where they replaced the throttle body and reprogrammed the PCM.

- Falls Church, VA, USA

problem #72

Sep 132013

Milan 4-cyl

  • 31,000 miles
Driving at highway speeds vehicle stalls out without warning. When attempting restart engine light and "orange wrench" light turn on. Vehicle does eventually restart.

- National Patk, NJ, USA

problem #71

Sep 152013

Milan 6-cyl

  • 36,340 miles
When leaving a red-light the throttle (gas pedal) did not work. I had to coast to off the road. Turn off the car and re-start. At that time the gas pedal worked.

- Brentwood, TN, USA

problem #70

Aug 222013

Milan 4-cyl

  • miles
I was on my way to work and got on the freeway and as I accelerated to the flow of traffic, the car started splutting and I was in the middle lane with a truck close behind me and cars on each side. The speed started to decrease as I pushed on the gas petal with nothing happening. It was as though it ran out of gas and the console lights came on. I panic and tried to work my way to the side of the road. I was able to get over after the truck barely missed pitting me and coasted til the car slowed down and turned the car off and tried to start it again, it started because I knew that it wasn't out of gas, I had a full tank. There was no check engine light on at that time either. I preceded to get back on the freeway and got up to 50 mph and went to the nearest exit and my car repeated the same thing, this time with a jerking motion..that when the check engine light came on. I moved the car to a safer area and called to get it towed. It was place on the a machine that read P2111 and P2112. The auto shop informed me that it was the throttle body.

- Arlington, TX, USA

problem #69

Jun 152013

Milan 4-cyl

  • 48,000 miles
The contact owns a 2010 Mercury Milan. The contact stated that while driving 35 mph, the vehicle stalled without warning. The failure recurred on separate occasions. The contact was able to restart the vehicle. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 48,000. Updated 10/29/13 the consumer stated the vehicle would unexpectedly stall and showed signs of throttle body failure. All the symptoms he experienced were consistent with NHTSA number PE13003. Updated 11/12/13

- Chicago , IL, USA

problem #68

Sep 102013

Milan 4-cyl

  • 49,000 miles
I was driving on the northway preparing to get in the right lane to exit and I lost all speed, no acceleration was possible but I still had radio/A/C, etc. I was able to get over and stop the car and when I put it in park it "sputtered" until I shut the engine off entirely. I waited a few moments and turned the engine back on and it started fine and then drove fine the rest of my drive. When I got back to work I researched this problem online and was surprised at the number of complaints for the same issue. Everyone had taken their car to a dealership or mechanic and could not figure it out. No warning lights came on in the dash. Finally after reading so many of the same complaints one car owner stated that a diagnosis resulted in code P2111 (faulty throttle body). I'm concerned about driving this car and having it happen again. I drive on a fast 3 lane highway about 20 miles each way to work and it's not always very easy to get over to safety. After seeing this has been investigated in another state I am hopeful it results in a recall so this problem can be properly addressed and fixed. Please help!

- Clifton Park, NY, USA

problem #67

Sep 082013

Milan 4-cyl

  • 53,051 miles
This has happened to me many times over the last month at least 12 times. This occurs at various speeds, the car will stall or nearly stall. I am unable to accelerate. I have to coast to a safe location turn the key off put the car in park and restart the car. Luckily the car has restarted everytime. The wrench warning light comes on after the near stall, but goes off after I restart the car. When I come to the stop the engine seems to be trying to run but has no power and the idle is very rough. I went to the dealer and they said it sounds like the throttle body. This seems to be a know problem but I don't see a recall on it? when it goes into the near stall I have no acceleration and puts me in a very dangerous position as I try to jockey to a safe location with no power.

- Murphysboro, IL, USA

problem #66

Aug 302013

Milan

  • 57,610 miles
On at least 4 separate occasions, we were driving (two times going about 60 mph, the other two times about 30 mph) and the engine seemed to seize up or would lose acceleration. The wrench light comes on each time and we are not able to accelerate. We had to coast to the side of the road (extremely dangerous on busy highways to get over to the side of the road with no power). Once to the side of the road, we turned the car off and waited a couple of minutes. Once we turned the car back on, it seemed to work properly again. We took the car to a Ford dealership to have them look at it. The error code did not register so did not know what to fix.

- Rochester, MN, USA

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