When braking, I have to put the brake pedal to the floor and many times ended in the intersection while doing so. I have to pump the pedal 2 sometimes 3 times for it to stop correctly. The brakes thump also when I press the brake pedal. It is especially bad when driving in the snow and ice. This has been happening for some time and on the local news today, I saw that there is a problem with 2007-2009 Mercury Milan and Ford Fusion automobiles.

- Orland Park, IL, USA

After a car pulled out in front of me I was forced to slam on my brakes. After this incident, during which time ABS did activate, I had very little pedal. I brought my vehicle into a local repair shop and the cause was determined to be (incorrectly) the master cylinder. The brakes were also bled and the ABS system scanned, but the problem persists.

- Spring Lake, MI, USA

The brake pedal went soft as my wife was driving the vehicle on a snowy city street on her way to work. She was able to stop eventually but the stopping distance needed was greatly increased. Scared her to death. We took it in to a Ford dealer (bill brown) and it was diagnosed as having a faulty ABS system and needed the hcu module replaced to the cost of $1459.48. We inquired if there was a recall on such a dangerous issue as this. They looked it up and from there was no recall. We were outraged by both the danger of the issue and the cost of the replacement. We do have a repair invoice #583098 from bill brown Ford in livonia mi. But I have no way to scan it electronically and upload to you.

- Livonia, MI, USA

On 10/26/16, the brakes on my Mercury Milan locked up and the car would not stop at an intersection on rout 23 North in cedar grove, no, causing me to crash into the car in front of me who had stopped at an intersection. I was going approximately 10-15 mph. My car was totaled in the accident. Wie had just started to go as the light had just turned green. The crossing guard on duty saw me trying to stop the car but the brakes had locked up. My Milan was in pristine condition at the time of the accident but was totaled in the crash.

- Cedar Grove, NJ, USA

I have been experiencing issues with the brake pedal losing pressure or "going soft" after incidents of heavy braking. Along with the spongy pedal, an apparent loss of braking power is now evident also. An occurrence of this problem happened once before about 2-3 months ago but the problem seemed to go away after several hours of the vehicle being turned off. The most recent instance happened a couple of days ago when I needed to brake quickly while driving on the interstate. I felt the ABS system kick in and the vehicle stopped. However, during the heavy braking the pedal traveled much further than normal and afterwards much of the effectiveness of the pedal was lost. The braking system remains in this state at the time of typing this. After doing some internet researching, I have found that many other Milan and Fusion owners have experienced the same problems with their vehicles. I have consulted with the local Ford dealer as well as Ford customer service, and both have stated that they have no knowledge of prior problems like the ones I have described. I have an appointment to have the brakes inspected by the dealer on 1/4/17.

- Greer, SC, USA

On my dashboard, on the passenger side, there is a hole the part of the console pushed up where I think is the airbag. Plus my brakes are not working properly. I have to pump my brakes to make a complete stop. In icy conditions, I slow down while pumping my brakes lightly. I did not received any notices by mail on recalls. I've moved to a new location about 1 1/2 years ago. No accidents yet.

- Montgomery, IL, USA

The contact owns a 2008 Mercury Milan. The contact stated that when the brake pedal was depressed, the vehicle hesitated to stop for an extended distance. The vehicle was taken to an independent mechanic where the brake pads and rotors were replaced but the failure continued to occur. The manufacturer was notified of the failure. The failure mileage was 120,000.

- Ashland, KY, USA

Brake pedal loses pressure making it hard to stop vehicle. I had to replace the ABS control module.

- Macomb, MI, USA

I have had my brakes go very soft all the way as if I didn't have any stopping ability. This has happened several times at various times. I would approach a stop sign or light and when I applied the brakes, my brakes started to engaged but then went all the way back with no stopping. I saw the recent probe and would like to know if my car could get some attention as well.? I have also been stopped and my brakes would then go soft and my foot would go all the way back with the peddle.very scary - I would shift into neutral just in case my car wouldn't stay stopped.

- Sterling Heights, MI, USA

After ABS engaged unnecessarily the brake pedal is mushy and I have to pump the brake pedal to restore pressure to the pedal

- Sterling Heights, MI, USA

While city and highway driving, vehicle wouldn't brake properly, brake pedal had to be pushed all the way to the floor, and still coasted to a stop, several times leaving me almost hitting the car in front of me as they slowed down or stopped. Had front brakes replaced at dealer in November, then rear brakes, including calipers, in mid December, (12-16) still the brake pedal went to the floor. Causing me to drive with extreme caution until I could take it back to the dealer for some answers. The dealer kept the car for 4 days, (Dec 19-22) said it could possibly be the hcu pump and would be $1118 additional dollars. They replaced the hcu pump, they called and said the problem still existed, and the pump was defective, and replaced it again. Ended up costing $902.15 for the work. Extremely frustrated, the problem with the brakes are dangerous. The car has 99536 miles, and I feel trapped because of all that led up to this explanation and expense. Finally got the car back on December 22. Seems better, but not great at this short time I've had it back.

- Wyandotte, MI, USA

I was driving in a residential neighbor going around 25mph, I began to slow down to drive through slight dip and then attempted to brake harder to make a turn. At that point the brakes failed immediately and I was unable to turn, I have to circle the block and push the pedal into the floorboard to get any response from the brakes. My children were in the vehicle and it was terrifying and highly dangerous to not only myself and my passengers but to others on the road. Look around the internet and there are many people who have experienced this problem, both on Mercury Milan and on Ford Fusion. The problem seems to be a faulty anti lock hydraulic control unit. This problem has been known to NHTSA, Ford Motor Company and others since at least 2012; mechanic has fixed several of this specific part and says he continues to see this piece of faulty equipment in Ford products, specifically Mercury and Lincoln.

- Salina, KS, USA

After ABS becomes active the brake pedal becomes really soft and have to push it to the ground to make the car stop. In order for the brake pedal to become normal again ABS will need to be activated again somehow. Seems to be an issue accross all these style of chassis vehicles ( Milan/Fusion). It happens all the time.

- Canton, MI, USA

Brakes are very spongy in all actions. The brakes have been bled, have new brake pads and there are no leaks in the system. I have read other Mercury Milan and Ford Focus have the same problem, brake pedal going too low to the floor board. I feel that this could develop into a future safety problem. Thank you for your attention in this matter.

- Virginia Beach, VA, USA

The brake pedal goes to the floor when it is pressed. This happens under normal driving conditions, city and highway. The master cylinder was replaced (twice) but the condition has not changed. This has been happening for a couple years, at all speeds, weather conditions (dry to wet).

- Ypsilanti, MI, USA

Brakes go out after ABS incident. 3 times in one year. 1st time/ icy conditions traveling at 15 mph approaching red light, ABS engaged, brake pedal lost pressure and stayed to the floor for 3 hours before returning to normal. Last month, dry conditions on main city road, 50 mph posted speed, had to slam on brakes go avoid collision. ABS engaged, lost all braking ability because of no brake pressure once again. Brakes stayed out for hours, until minimal pressure returned. Replaced all pads and rotors, fluid, as well as master cylindar. 3 weeks later, dry pavement, mid turn (20 mph) lightly applied brake. ABS engaged and lost all brake pressure again. Has been 3 days and brake pressure has still not returned. After much research this is a common and reoccurring problem for this vehicle and also the for Fusion model. After spending a lot of money for repairs and replacements, tests, the problem persists and returns. I do not feel safe in this vehicle with this issue!!! my son and I have been put in severe danger three times now due to a malfunctioning ABS/brake system!!!

- Waterford, MI, USA

Twice in the last month my wife or I have experienced the same problem with the brakes. The problem is intermittent. Twice when approaching a stop sign at speeds between 20 and 30 mph and while braking and hitting a bumpy road section ( heat causing asphaly to form bumps at intersections) the brake pedal went too the floor and became quite unresponsive. We live in a rural area. In my wife's case she eventually stopped 3 or 4 feet past the entrance to the intersection. Fortunately neither time did we have an accident. The first time I took it to my mechanic. Who pulled all 4 wheels and found the brakes operated properly with no signs of overheating of the brakes disks, pads or calipers. In my case the brake only actuated, and was soft, well below the normal brake position. I pumped the brake 3 or 4 times to get the brake back to its normal braking height. The fluid level in the brake resevoir was between min and max. Within two weeks the same thing happened to my wige. I checked the brake fluid. And it was normal. My mechanic had no idea what was amiss. I googled "brake pedal sometimes goes to floor 2008 Mercury Milan" and found a number of similar experiences by other. I called my Ford dealer and he looked up any recommendations by for and found none. The threads on the various forum point to a problem with the ABS system. Ford does not seem to acknowledge the problem yet there seem to be numerous instances

- Landenberg, PA, USA

The contact owns a 2008 Mercury Milan. While driving at an unknown speed over a bump, the brake pedal had to be engaged with force to stop the vehicle. The failure recurred numerous times. The vehicle was taken to the dealer for inspection and the technician advised that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 54,000.

- Deer Park, NY, USA

Recently, if the a bump in the road is hit while braking, the brakes will "go out" and must be pushed to the floor before the car will stop. This greatly increases stopping distance and poses significant safety concerns. After this occurs, the brakes return to normal after being "pumped up". this has occurred 6-7 times over the past few months and is becoming much more frequent. I read very similar accounts in the complaints section but I do not see where an investigation has been opened regarding this. It appears that multiple people have had their master cylinders replaced without resolution of the problem. The consensus seems to be a malfunction of the ABS which is a very costly repair.

- Evansville, IN, USA

Several factors:9 months after purchasing new, accelerator stuck and was not part of the floor mat recall, dealer brushed me off. In Oct/Nov 2015 braking system failed, mastercylinder had a crack in it and fluid was empty, this was at 62,000 miles. Yesterday brakes failed again, shoes/pads worn out, hub/rotor dented, bearings replaced, and was told not to drive until repaired, 64,000 miles currently on car. Also, the interior controls on the dash are starting to come loose from dash. I worry about my safety every time a drive this car. The outside looks great. I am the original one -owner. Very upset to be spending so much on a low mileage car. I have all my receipts for work performed. Informed Corp. Ford yesterday and got a I'm sorry from dorothy. Vehicle was in motion on city streets each time of occurence.

- Hendersonville, TN, USA