Takata recall. The contact owns a 2008 Mercury Milan. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer (riess Ford sales, Inc., 768 il-13, marissa, il, 602257) stated that the parts were unavailable for the repair. In addition, there was a three inch bulge surrounding the air bag area. The dealer took pictures; however, no additional information or correspondence occurred. The manufacturer was not contacted. The contact also experienced an intermittent warning indicator illuminating. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

- Lenzburg, IL, USA

I was driving about 45 mph on a city street, when the car just shut down. I tried to give it gas, nothing happened. Steering wheel locked up. I still had power to the radio and lights but the car went limp. I was barley able to turn it into a parking lot for safety because the steering wheel locked up. I turned off the car waited a few minutes and started it back up with no problems. I am lucky I wasn't in traffic, because this would have caused an accident, it went from 45 mph to nothing in seconds.

- Midland, TX, USA

My 2008 Mercury Milan stalls and accelerates rapidly when driving. I have to place my feet on the brakes and gas at stops because the engine increases power and the car actually jumps at times without my foot being on the pedal. There is no warning before this rapid acceleration and I have actually almost hit other cars because of this defect. My vehicle stalled a couple of days ago and I took it to a local dealership and I was informed that I needed to replace the following items. 1. power train control module 2. ignition coils 3. spark plugs 4. throttle body I called Ford's customer service and explained that the car was dangerous to drive and I was informed that it was nothing the company could do to assist me.

- Durham, NC, USA