The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulics) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated the brakes had failed to function as needed. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 140,000.

- Topeka, KS, USA

I am here to report a complaint as to Lasco Ford Lasco Ford on 2525 Owen Road Fenton, MI 48430 holding my daughter's vehicle for several days to fix 2 recalls. She is 19 and they seem to be trying to take advantage of her in telling her other things that need repair rather than just fixing the recalls. Now they are saying she needs to pay a diagnostic fee to get her car back now that she will not spend the $1000 to repair everything, they say she needs.

- Fenton, MI, USA

I was sent an IMPORTANT SAFETY RECALL April 2021. The problem has never been fixed, and it's been almost a year since it was issued, and no parts are in to fix it?

- Sullivan, MO, USA

Takata recall. The contact owns a 2007 Mercury Milan. The contact received a recall notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

- Stafford, TX, USA

Two recalls one on drivers air bag. An one on the brakes! don't want to drive because last time they told me to park it on the passenger air bag. Recall is for the same injury or death! brakes R having to push all the way to the floor sometimes to stop. Afraid it will one time not stop all together. They tell me they can do nothing because no parts. What's can I do?

- Richmond, MO, USA

The contact owns a 2007 Mercury Milan. The contact received notifications of NHTSA campaign number: 21V158000 (air bags) and 19V904000 (service brakes, hydraulic) however, the parts to do the recall repairs were unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated still having issues with brakes and airbage light still is on.

- Belpre, OH, USA

Ford just notified me that there is a safety recall notice 21S12 / NHTSA recall 21V-158 for the driver's side airbag. The answer to "what is the risk?" is: "if an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death." And, yet, "Ford has not issued instructions to stop driving your vehicle..." however, they do not have replacement parts yet for this vehicle at the mechanic shop that I have used for many years! my complaint is that I am now afraid to drive this car, my main source of transportation as a retiree widow. In addition, I am at a loss as to why this airbag was not replaced when the passenger side airbag in these vehicles was replaced back in 2018. I am just lucky that the airbag was not deployed when I had a front end collision in late 2012. I am asking that these parts be made available asap because frankly, I am disappointed in Ford's response once again to this very serious situation. There is no longer any excuse for it.

- Falls Church, VA, USA

My [xxx] vehicle is under two recall notices. One is for faulty brakes, the other for a faulty driver's side airbag. I believe the NHTSA needs to carefully consider the consequences of this combination of defects. Right when you need the ABS protection the system could fail potentially causing a crash and airbag deployment. This could kill the driver and others in the car. Unlike the passenger side airbag recall, this deadly combination renders the vehicle unsafe to drive. Recommend NHTSA order fomoco to provide suitable alternate transportation to affected car owners until recall repairs can be effected. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Benson, VT, USA

I noticed this vehicle has four different recalls on it and I want to check and see if it's in the records that the recalls were properly addressed and carried out on this car or if it still hasn't been done yet.

- Biddeford, ME, USA

The breaks when stopping the car continue to go Ford ward and sometimes when stop you can feel air pushing down like it doses want to stop.

- North Little Rock, AR, USA

Airbags have been out of service for at least two years (warning airbag light on dash). Passenger airbag replaced under recall about one year ago. Ford tech told me passenger sensor faulty. Feel at risk whenever I drive. In the process of repairing. Just the sensor costs $250

- Medina, OH, USA

Air bag is coming apart it looks like it's about to deploy. Brakes keep freezing up. When it's cold outside and when it's hot outside. Changed cold and spark plugs both times spark plugs and coils were burnt at the end and some type of gook was on the ends that both shops said they never saw before.

- Eastpointe, MI, USA

2007 Mercury Milan. Consumer writes in regards to driver side airbag.

- East Setauket, NY, USA

Takata recall I was notified of the recall several years ago and attempted to have the inflators replaced or repaired at that time. Since Mercury had gone out of production, I was referred to a Ford dealer, but when I contacted the nearest one (in woodbridge Virginia, I was told that parts for repair of my vehicle were not yet available and I would have to wait but that, in the meantime, I should not drive my vehicle which was totally impractical since the date of arrival was unknown. I was never notified that the parts ever came. When the Ford company finally notified me that parts were available about a year ago, I contacted another dealer--also in woodbridge--- but was told that I would have to wait as preference was being given to people who had decided to rent cars (for which they had to pay after 30 days). I agreed to this but, again, was never notified that my turn had come. I can only deduce that the Ford Motor Company and/or its dealerships were not honestly attempting to make the required repairs a nd they have, therefore, never been made. Fortunately, since the Mercury is my primary vehicle, I have never stopped driving it and there has been no problem. In today's Washington post, I now see that the recall program is reportedly being managed by NHTSA, so I am bringing this situation to your attention. According to the article, the ammonium nitrate which powers the airbags can deteriorate over time. If this is so, I would think priority for repair would be given to older cars first, and since mine is now 11 years old I should have been notified to bring it in to a dealer who would promptly make the repair. I would think your Agency would be aware of this problem, but if not, I would appreciate it greatly, if you would now investigate and correct the situation. Thank you

- Dumfries, VA, USA

Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called white Ford llc at 318-435-5101 (located at 4120 front St, winnsboro, la 71295) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Columbia, LA, USA

Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The dealer (mark mclarty Ford, 4400 landers rd, North little rock, ar 72117, 501-945-1200) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Little Rock, AR, USA

Takata recall-I have been receiving recall notices for over 1 year, however, none of the dealerships have the replacement part. In addition, I have not been able to get a rental car as the recall notice states I can obtain since all rentals for this recall are rented out along with the fact I have a teenage driver who cannot get a rental car at her age.

- Eureka, MO, USA

The dealership say they have not recieved the part to fix the car. They seem like they are making excuses to not fix the issue, it's like for them to have to fix the car is a burden to them and they will avoid at any chance.

- Detroit, MI, USA

Takata recall. The contact owns a 2007 Mercury Milan. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kelly Ford (776 magnolia avenue, melbourne, fl 32935, 321-216-2042) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Indian Harbour Beach, FL, USA

Takata recall I have tried to have two different Ford dealers in my area make the necessary repairs or replacement of my airbags after receiving notice from the manufacturer (Ford) but have repeatedly received delays first on the claim that parts for my car were not yet available and, after notification from Ford that they were available, that priority was being given to those who had elected to rent replacement cars---which I did not do because they would only pay for one month and I was advised that I might have to rent for many more months. The dealers cannot tell me when the needed work on my car might be made. I now suspect that they never intend to make the necessary repairs. I, therefore, urge that NHTSA look into this situation and advice me what to do. Thank you.

- Dumfries, VA, USA