When the ABS engages for any reason, no matter how minute the event was, my brake pedal sinks all the way to the floor and I do not stop. I recently rear ended someone (thankfully it was not a big deal) and it was because it was raining and a little bit slippery. My ABS engaged and instead of the car stopping, I continued moving at the same (albeit slow) speed, until the car in front of me was tapped, despite me slamming on the brake. After, I actually had to pull over and pump my brakes for them to work properly again! it is winter here in new england and I now have to keep a significant distance between myself and cars in front of me to accommodate for this insane, dangerous situation. Nothing is wrong with my brakes themselves, they have been replaced and the fluid levels are normal. Every time my ABS engages, I have to go through the process of pumping my brakes back up. This needs to be recalled!!!!! this is dangerous! it has been happening for several years now but no problem could ever be found with my brakes. I've just learned to keep a significant distance. I cannot remember when it first took place, but I would guess it started in 2015.

- Shrewsbury, MA, USA

On 02-09-2017 I was on my way home from work and when I was slowing down to stop at a red light to turn right on a two lane rural highway that has the max speed of 55 is when the brake pedal started to feel like it was pulsating and spongy and then it went to the floor and I had to push the pedal harder to keep it from going into the intersection. I tried pumping it to see if it would bring the pedal bake up but it never did. And the brake pedal stayed that way until I got it home. There are no leaks of any kind from the brake system and I was told at the dealership that it sounded like it was the hydraulic control unit because they have had people come in before with the same problem.

- Lincoln Park, MI, USA

When driving and a pothole is struck, brakes go out completely for a few seconds. As a whole, the brakes now operate at only approx. 25% effectiveness. The issue was confirmed to be related to the hydraulic control unit (hcu) by allstate insurance co., woltz and wind Ford (local dealer), and apex autobody (local autobody).

- Pittsburgh, PA, USA

While driving on a city street and braking to stop and slow down, brake pedal went to the floor. Was able to bring the vehicle safely to a stop without accident. The vehicle was towed to a nearby dealer who checked the brakes for air in the line and then determined that the master cylinder was defective and needed replaced. Master cylinder was replaced and corrected the problem.

- Newville, PA, USA

After hitting a patch of water and braking the brakes went out. Dealer is reporting to me that the ABS hydraulic control unit is suspected as the issue.

- Abbeville, LA, USA

When attempting to stop on a city street, at an intersection, the brake pedal went to the floor requiring me to use the emergency brake to stop. Even doing this, we wound up in an oncoming traffic lane. The vehicle was taken to a repair shop and the brakes were repaired. I have a service order from the private repair shop describing what was done to repair the system.

- Forest Lake, MN, USA

My car has on several occasions lost brake pressure after going over a bump or some hard road conditions. The first time it happened I had my brakes changed because I thought they were not good. The shop, Firestone (los angeles, ca) made several attempts to get rid of the softness and going to the floor half way, but not until they bled the brakes for the 2nd time did it seems to work. Second time I was in Mexico and the brakes were great - then I went over a large speed bump and my brakes all of a sudden went completely soft. I took it to a shop and they said the brakes were fine. They bleed the brakes and things seemed good again. The third time it happened I went over a pothole and again the brakes went from good to totally soft again. I took the car to marina Ford dealership and they told me that it was the hydraulic control unit and told me that it would be a $1,600 repair. I was shocked and told them I think there is something terribly wrong with this unit because I have gone through a lot of trouble with these cars brakes. They said they can fix it, but I didn't have $1,600 at the time to spend. So I bleed the brakes myself and changed the rotors and pads myself. After three times bleeding all four brake lines - it seemed good again, but when I am at a long light the brakes start to go down to about half way and the car starts slowing moving until I pump the brakes. I really think Ford should replace this. It is dangerous and it is their error I believe. It is a lemon part. They told me that some brake fluid gets stuck in the hcu after a perceived ABS event. Then it should come back through the unit again, but it doesn't and get stuck in there and that is why the brakes are soft. This sounds to me like a faulty part, but they won't fix it unless I give them $1,600! I can't change it myself, it requires that there is a computer reset and only Ford has that.

- Los Angeles, CA, USA

Two occurrences of failed brakes. The first occurred in a highway construction zone going over the rough road. Vehicles in front had begun to slow in front of me, requiring the brakes to be applied. After an estimated half second of initial braking, the pedal went to the floor and lost nearly all breaking capacity. After letting off the pedal and reapplying several times the brakes recovered enough to slow the car. Estimated speed at time of initial breaking was 50-55 mph. They did not fully recover to full capacity until a several more breaking cycles. The second occurred while turning onto a rough turn lane adjacent to the highway traveling at about 65 mph. After a moment of initial braking, the pedal went to the floor and had zero braking capacity. The car continued to coast as I was applying the emergency brake but caused the car to run through the intersection at about 55-60 miles an hour. The car is currently at the Ford dealer, diagnosed as a failed ABS hydraulic control unit.

- Spring Hill, KS, USA

In 2016 on a wintry day I had an ABS event and the pedal fell to the floor. It came up again by itself hours later. January 10th 2017 had another ABS event and the pedal fell to the floor. It cost me $387 to fix it. The ABS system has a safety issue and I urge you to please take a look at this. Hundreds of people have had this problem. Takata recall Ford sent me a letter stating I have takata but they haven't fixed it.

- Columbia, PA, USA

Roads were snow covered and when went to brake, the pedal went to the floor. The ABS did not kick in but had no brakes. Pumped several times but pedal would just go to the floor. This is as reported by my mother.

- Waterville, OH, USA

When we press on the brakes, we need to press very hard all the way to the ground. We pull over and turn vehicle off and restart it. This has helped in the pass but no longer, we are afraid to drive it. We have taken to a few garages and said brakes are fine. Today it's at a Ford dealer being checked out. This is our daughters car for college she is terrified to drive it, she said it really doesn't want to stop, and getting much worse. Your help in this matter is very much appreciated. This happens on back roads at stop signs and red lights. Also getting off highway when I had to make a sudden stop. This started in April of 2016 and getting worse.

- Bethel Park, PA, USA

While driving straight on an icy road, brake pedal went to floor and lost braking - pumping the brakes helped restore braking enough to get it to repair shop 1 block away - replaced ABS brake cylinder at costs of more than $1000 Dec 2015.

- Mascoutah, IL, USA

The contact owns a 2007 Mercury Milan. The contact stated that the brakes did not decelerate the vehicle even when the brake pedal was depressed to the floor the dealer was unable to diagnose or repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was 55,000. Updated 04/05/17** updated 09/14/17

- Oxford, CT, USA

I was driving forward at about 15 mph on a snow covered road (residential city street). I came upon an uncontrolled intersection when I noticed a car coming from my right side, I then attempted to slow down and stop. While trying to slow down my brake pedal lost all pressure and went to the floor, causing an inability to slow down properly. Resulting in my car hitting the rear driver side of the other car in the middle of the intersection. My brake pedal has lost pressure 3 times previously all in the same winter conditions (snow and icy road) and while trying to slow down. I took my car to 2 different mechanics, with no issues found with the brake system. 1 of the previous times I had to use my emergency brake for the car to stop completely the other 2 times took an extended amount of time for the car to stop. When my brake pedal loses pressure I immediately park my car, the pressure on the brake pedal with go back to normal after letting the car sit for at least 5 hours if not longer.

- Twin Falls, ID, USA

Soft brake pedal brake pedal will go soft when the ABS system activates and will continue to be soft for a period of time. First experienced this in winter 2015/2016 and brake was soft for several days after ABS system activated due to snow on the ground. After several days the brakes went back to normal. However again this winter 2016/2017 the ABS was activated in December 2016 and the brakes went soft and continue to be soft to date. I have to double pump my brakes several times in order for the brakes to activate without having to push my brake pedal all the way to the floor. I have not had any accidents but consider this a huge safety hazard and a defect related to the manufacturing of the vehicle.

- Omaha, NE, USA

The contact owns a 2007 Mercury Milan. While driving at any speed, the brake pedal was depressed and traveled all the way down but not clear to the floorboard the failure recurred numerous times. The vehicle was driven to an independent mechanic where it was diagnosed that the ABS hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000. Updated 03/03/17

- Van Wert, OH, USA

The contact owns a 2007 Mercury Milan. While driving approximately 60 mph, the brake pedal traveled to the floor when the brake pedal was depressed. There were no warning indicators illuminated. The contact stated that the same failure occurred three other times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 138,000.

- Kountsze, TX, USA

I am the owner of a 2007 Mercury Milan.in January of 2013 one of my front wheels hit a small bump in the road while braking which caused the ABS system to engage. Immediately afterwards my brake pedal went to the floor. I took it to the dealer and they replaced the brake booster and master cylinder, which were both covered under the extended warranty. However they also said that my front and rear rotors and brake pads were ruined and all must be replaced. This was not under warranty. The price tag for this was $604.51. I was told if I got the work done elsewhere I would void the warranty. So I paid the $604.51. In June 2016 while going down a steep hill I had to brake lightly when one of my front wheels hit a small pothole, the ABS engaged and again my brake pedal immediately went to the floor again. Researching the problem I found that this is a very common problem with 2007 Milan's and Fusion. The ABS pump is designed poorly and the valves tend to stick after an ABS event. Further research revealed that Ford has known about this problem since 2007 and chose to do nothing about it. This time the cost to fix it cost $112.80. The dealer also told me if it happens again the 'hcu/ECU' unit will have to be replaced at a price of $1900. I am sure that this product defect has been well known and documented by Ford. I've paid a total of $717.31 for a problem that Ford has known about for the better part of nine years. I would like to be compensated for these charges. I wrote a letter to Ford Motor Company only to get a generic letter back stating that I need to go through the dealer if I have any concerns. I did this only to be told that anyone can find anything on the internet when I described to them all the other people who were having the same problem with their Milan. I saw a recent article that Ford is being investigated so I decided to write to you about this!

- Bethlehem, PA, USA

Mushy brakes both while stationary and in motion ~ twice in 2016. Front and rear brake pads were replaced on 01/18/2016. ABS control module was replaced on 12/23/2016.

- Midland, MI, USA

I drive a 2007 Mercury Milan, and I experienced a low brake pedal after an ABS event. I was traveling at 25 mph and was approaching a traffic light that was changing to red. I applied the brakes to stop and slid on a patch of ice. My ABS kicked in and immediately afterwards my brake pedal fell to the floor. I was able to continue driving, however, I felt very unsafe. When pressing the brake pedal there was a split second of pressure and then the pedal would fall to the floor. I was able to stop, however, my stopping distance increased greatly. I was able to get where I was going but I parked the car after and refused to drive it. This same thing happened to me about a year ago, but after a day the pedal came back and seemed to be operating correctly. I had a brake maintenance done, and everything looked fine. I assumed maybe it was a fluke. Since that time I have replaced all pads and rotors, so when this event happened again I knew it had to be something else. I looked around a little bit and it appears I am not the only one having this issue. I had the ABS pump replaced about a week ago, and so far it seems to be working. The mechanic that replaced the pump made the car go into an ABS event and the brake pedal stayed stiff. I do not know if this is the fix or not, but it brought my brake pedal back for the time being. I sincerely hope NHTSA investigates. Finding yourself with a low brake pedal is terrifying, especially in winter.

- Jackson, MI, USA