Interior door handles are breaking. Resulting in the inability to lock those doors.

- Garden City, MO, USA

I am unable to open driver side door from the inside of car. The handle remains in the unlocked position and can only be opened from the outside of the car. The car can't be locked with the remote, only with the key. In the event there was an emergency, the driver would not be able to get out of the car unless they could open the window and then open the door from the outside. This problem appears to be prevalent with the 2006 models both Ford and Mercury. Just search the internet. It appears the resolve is to have the inside door handle replaced. There have been recalls on other Ford models for similar problems but not the Fusion or Milan, which have the most complaints seen on the internet. The dealer will fix the problem for a fee but it seems like this is not due to normal wear and tear. My vehicle has only 44,344 miles, is well cared for and it is evident that others have experienced the same problems with much less mileage. I am surprised that this issue has not been addressed. I have called Ford Motor Company and they have informed me that if customers do not report the problems directly then there is no action to take care of such serious and potentially dangerous problems, so I am reporting my problem. I hope to see this become a recall issue as the dealer I spoke with informed me that these handles break very easy and with no warning leaving a passenger or driver stuck inside the car and this could be a matter of life or death in an emergency or accident.

- Long Beach, CA, USA

Interior door handles have a tendency to snap, with no indication that they are weak or fragile. This has happened to me personally twice and to others many time, according to online forums for this vehicle. There is no available repair beyond replacement of the door handles. Obviously, in an accident this would limit one's ability to safely exit the vehicle.

- Chicago, IL, USA

Passenger inside door handle broke and needed to be replaced. Cd player broke and I am the only one who uses the car. The emissions light came on and a faulty thermostat needed to be replaced....all to the tune of hundreds of dollars. I purchased the extra protection insurance but of course none of this was covered. Never would buy a Mercury again.

- Palmyra, NJ, USA

The contact owns a 2006 Mercury Milan. The contact stated that she was unable to lock the driver's side door with the remote. She could unlock the door but she had to lock it manually. In September 2010, the passenger side door would not lock and the passenger could not open the door using the handle to get out. She was able to open it from the outside. The vehicle was taken to an authorized dealership where the contact was informed that the handles and door locks needed to be replaced. The contact called the manufacturer who offered to assist with 10% of the repair costs. The current mileage was approximately 51,000. The failure mileage was approximately 45,000.

- Lawrenceburg, IN, USA

Driver door latch is broken. Have to roll the window down and open the door from the outside. Very inconvenient!

- Memphis,, TN, USA

Defective latch door on Mercury Milan 2006. 26,000 miles. Front passenger door opened by itself while driving in a shopping center although electronically latched.we taped the door to the frame of the vehicle and drove to a dealer. This car is driven by one person "solo" very rarely the passenger side is used. Upon driving to the nearest dealer I T was found the latch was broken, and apparently the replacement parts were red flagged. I T means that the newer part that arrived two weeks later was redesigned for this model car and the older part were no longer in use.. I do believe that would be extremely dangerous that a door to open while driving on a highway involving a passenger and also involving other vehicles in parallel lanes.

- Bethesda, MD, USA

The key to my Mercury Milan will not come out of the ignition. I take very good care of my cars, and one day I was simply unable to get the key out after parking. I called my husband, and upon his suggestion I tried turning the key on and off (gently), shifting in and out of park, and turning the steering wheel, etc., but to no success. As the locking mechanism (fob) is actually on the key, I had no way of locking the vehicle which is a big safety issue on a university campus at night. The dealership is not open yet, but I will take it in on Monday. Until then, I am left with a car that cannot be locked without an extra key, and if someone breaks into my vehicle they need only to turn the key and drive away. This is enormously unnerving to me and my family.

- Nashville, TN, USA