NHTSA — Electrical System: Ignition Problems

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: The 2008-2011 Mercury Mariner has a dangerous problem with the power steering that Ford says they fixed when they didn't -- at least not 100%.

1.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
147,756 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Mercury Mariner electrical problems

electrical problem

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2008 Mercury Mariner Owner Comments

problem #4

Feb 132019

Mariner

  • 115,000 miles

A D V E R T I S E M E N T S

The contact owns a 2008 Mercury Mariner. The contact stated that the power steering became inoperbale after the vehicle was cold started. The vehicle was towed to an independent mechanic who located failure code: B2278 (steering torque sensor). The dealer (koons silver spring Ford, 3111 automobile blvd #1, silver spring, md 20904, (855) 458-6764) diagnosed that a new steering column assembly and ignition housing assembly were needed. The manufacturer was not contacted. The failure mileage was 115,000.

- Takoma Park, MD, USA

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problem #3

Apr 062018

Mariner 6-cyl

  • Automatic transmission
  • 126,022 miles
The contact owns a 2008 Mercury Mariner. While driving 35 mph, the steering wheel seized and the contact was unable to steer the vehicle. The contact was able to pull over to the side of the road. There were no warning indicators illuminated. The vehicle was towed to conway Ford (2393 us-501, conway, SC 29526) where it was diagnosed that the steering column lock module needed to be repaired. The vehicle was repaired. The manufacturer was not contacted. The contact referenced NHTSA campaign number: 14V284000 (steering). The failure mileage was unknown. Contact states that when vehicle was left over night in a parking garage the steering was completely out upon starting vehicle. The only way steering would work is with the help with another person turning the wheel. Contact states ignition stopped working as well and needed to be replaced.

- Ludington, MI, USA

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problem #2

Nov 202017

Mariner

  • 180,000 miles
The contact owns a 2008 Mercury Mariner. The contact stated that the ignition switch module went out and caused the vehicle to become inoperable. The vehicle was towed to barber Ford in holland, mi (640 E 8th). The manufacturer was not notified. The VIN was unknown. The failure mileage was 180,000.

- Holland, MI, USA

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problem #1

Aug 152014

Mariner

  • 170,000 miles
The contact owns a 2008 Mercury Mariner. After the dealer reset the computer on the vehicle, the contact experienced steering and electrical issues. When the contact started the vehicle, the steering wheel seized. The contact had to wait several minutes before the steering returned to normal. In addition, the contact had to turn the ignition from on to off several times in order to start the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 170,000.

- Simpson, AL, USA

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