ABS light, regen brakes disabled and check brake system message comes on at anytime while driving. Lose braking power, causing driver to push brake very hard to stop and brake pedal sometimes goes to the floor. When car stops sometimes it won't restart for days. It has a new battery. Coolant code comes on also and the car isn't running hot. This is a dangerous problem and needs a recall. Other than that the car runs great.

- Delbarton, WV, USA

Mercury Mariner recall, I purchased a 2008 Mercury Mariner on 9/27/14. On 12/19/14 at night while on highway the wrench warning light came on and the car decreased speed and I almost got hit by the car from the rear, pulled in emergency line and had SUV towed. Required a transmission on 12/26/16 for $1475. On 1/14/16 while on highway during exiting on exit the steering wheel became difficult to turn, hit the guard rail there where not warning light to indicate that the steering had a problem, had the SUV towed to shop and repaired steering shift torque senor for $428. On 1/10/17 after grocery shopping the SUV would not start, called cab to take me home with groceries, returned to have SUV towed to shop repair the ignition starter switch for $176. On 9/21/17 when leaving for work, the key would not turned, towed to shop and required lock cylinder housing $434. I would like Ford to reimbursement for all the repairs and towing cost. VIN [xxx], not on recall list yet and these repairs are related to recalls for my 2008 Mercury Mariner. I am upside down still owe $7100. For balance. Was unable to make scheduled payments when repair where required, effected my credit score. At the present time the torque converter in not working on the transmission and my car is disable. I would like Ford to replace the transmission at no cost to me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Aurora, CO, USA

In March 2018, I noticed the steering wheel would shake when coming to a stop sign or stop light and make a grinding sound. It continued to do this every time for a couple weeks. Then toward mid March, I was backing out of a driveway and the power steering totally went out.it stated on panel "power steering default assist." It took extreme effort to steer the wheel to the side as the steering wheel was extremely rigid. Because it is a safety hazard to drive, it has only been driven to move car in apartment parking lot. I got this vehicle in June 2017 from a car dealer with no warranty. Ford says this VIN # is not included in recall for torque problem with power steering failure. As this is a manufacturing defect and a safety hazard, I want this vehicle VIN added to recall list. If I drive it on open road, it will surely cause injury to my family. I can't even maneuver the steering wheel.

- Brooklyn Park, MN, USA

Sensor in stering wheel is bad, also jerks when it shifts

- Midland, MI, USA

3 months ago I took my 2008 Mercury Mariner into Ford for the power steering recall. They were to do one of three things: Update the software for the power steering, replace the torque sensor or replace the power steering column. They only updates the power steering system software. Day 1 after it being fixed, I was experience an extremely shaky steering wheel and a "power steering assist fault" indicator that would randomly show up now and then. Ford said they could look at it but that it would not fall under the recall. February 4, 9:00am, my power steering goes out pulling into work. I took my car into Ford today and they exclaimed that my power steering motor and column need replaced but again this has nothing to do with the recall. I experienced no problems with my power steering prior to the software update. After reading several (a couple hundred) reviews by other customers, they experienced the same exact incidents a few months after the update, but Ford said they had to pay the full $1,200 to replace the steering column. It is sickening to know that this "update" is actually causing power steering to malfunction and putting people's lives in danger. On top of it, Ford says once the update is ran, there is nothing more they can do under the recall, when they know full well know what the update is doing and putting money in their pockets. Someone please look into this. Lives can be lost due to this malfunction that should not be swept under the rug.

- Newark, OH, USA