NHTSA — Air Bags Problems

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
43,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Grand Marquis seat belts / air bags problems

seat belts / air bags problem

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2010 Mercury Grand Marquis Owner Comments

problem #2

Dec 092011

Grand Marquis

  • 36,000 miles

A D V E R T I S E M E N T S

The road was dry and bare. I felt a right rear skid (?"black ice"). I tried to turn steering wheel to correct the skid and it was locked. It jerked out of my hands, the engine roared and the car flew to the left across the road into a large tree. I had no control over the steering wheel. On impact of the tree, there was no balloon with air bag deployment, only pungent fumes and white flecks. The car was towed and totaled.

- Hilton, NY, USA

problem #1

Jan 152015

Grand Marquis 8-cyl

  • 50,000 miles
My wife was involved in a head on collision on 01.15.2015. Impact was edge of one vehicle to edge of other vehicle.. she was wearing seat belt. Her side seat and steering wheel air bags deployed. My wife still hit the windshield with her head. No secondary impacts occurred (I.e., 3rd vehicle or fixed object). Accident sheared the driver's wheel and brake assembly off completely. Completely splitting the aluminum wheel in half. Frame was also bent under the wheel-well housing towards the firewall. I am inquiring as to whether there are any other recorded incidents of similar occurrences with this vehicle. Seems strange that with these safety measures in place, and utilized a driver can still hit the windshield. (not absolutely certain of the vehicle's mileage... but it isn't high.)

- Glasgow, KY, USA

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