The contact owns a 2006 Mercury Grand Marquis. The contact stated while driving 35 MPH, the vehicle was pulling to the left. There was no warning light illuminated. The contact stated after coming to a complete stop at a traffic light, he noticed that the steering shaft was fractured and detaching. The contact stated that he put the steering shaft back into place; however, the failure recurred while pulling to the front of his brother's residence. The contact stated that the power steering pulley and shaft were fractured, and the engine was overheating. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure through an online chat. The failure mileage was unknown.

- Laurel, MS, USA

The contact owns a 2006 Mercury Grand Marquis. The contact stated that after the vehicle was started and shifted into drive(D), the vehicle lost power steering functionality. The contact stated that excessive force was needed to steer the vehicle. The contact stated that once the vehicle was driving the power steering functionality returned. The contact stated that an unknown warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the steering rack: Part Number: (A, 36-1056N) needed to be replaced. The vehicle was repaired, however, the failure recurred. The contact researched the failure online and related the failure to NHTSA Campaign Number: 13V385000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

- Worcester, MA, USA

Steering wheel wont lock when I turn off the engine don't know if its part of a recall and didn't fix it right... brake light when I step hard on brake pedal the brake light comes on for few seconds.

- El Paso, TX, USA

I was at a stop sign. When I got ready to turn right, my steering wheel turned but my tires didn't. I had it towed to my home and then towed to a local Ford company. I was told by an employee there that my car was not approved for the recall repair because of some other damages. The steering gear and column went out as well. I was told that I had to buy the parts to fix the car.

- Canton, MS, USA

Steering became difficult, hard or chunky steering while driving when making turns. Ford made needed repairs and replaced upper steering shaft. I thought it should have been covered under Ford recall # 13S08 or 14S25

- Table Grove, IL, USA

2006 Mercury marquis. Consumer writes in regards to vehicle power steering issues. The consumer stated while driving, the steering became tight. He stated it felt as though he was going to loose control of the vehicle. The dealer replaced the battery harness assembly, due to the wiring being corroded.

- Dearborn, MI, USA

2006 Mercury Grand Marquis. Consumer writes in regards to recall repair issues. The consumer stated the air bag light illuminated and there was a dinging sound coming from the vehicle.

- Green Valley, AZ, USA

The contact owns a 2006 Mercury Grand Marquis. The contact stated that the vehicle suddendly accelerated and brakes failed intermittently. Also, the contact mentioned that the power steering malfunctioned and as a result, the steering wheel became hard to maneuver whenever attempting to make a turn. The vehicle was taken to an authorized dealer who informed the contact that the vehicle was included in recall NHTSA campaign id number: 13V385000 (steering). The vehicle was repaired under the recall. In addition, the contact mentioned that the vehicle accelerated upon applying both feet to the brake pedal to no avail. The authorized dealer diagnosed and replaced the ball joints, lower control arm, front and back brakes, fuel filter and the stabilizer bar. The failure recurred intermittently with the brakes smoking upon the contact attempting to park the vehicle with both feet on the brakes. The vehicle was taken to an independent mechanic who diagnosed that the throttle assy needed to be replaced. The vehicle was repaired and the failure still recurred with the unintended acceleration and brake failure. The vehicle was to be inspected, diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,749.

- North Easton, MA, USA

The contact owns a 2006 Mercury Grand Marquis. The contact stated that NHTSA campaign number: 13V385000 (steering) had surpassed reasonable time for repair. The dealer had been notified. The dealer stated that the part was not available for repair. The manufacture was not notified. The contact had not experienced a failure. The VIN was not available.

- Snowville, GA, USA

The contact owns a 2006 Mercury Grand Marquis. The contact stated that NHTSA campaign number: 13V385000 (steering) had surpassed a reasonable time for repair. The manufacturer was notified. The manufacture stated that the parts were not available. The contact stated he had not experienced the failure...updated 02-28-14 updated 3/14/2014

- Rivera Beach, FL, USA

The contact owns a 2006 Mercury Grand Marquis. The contact stated that while driving 65 mph, the power steering assist failed without warning. The contact was unable to control the vehicle and lightly crashed into a guard rail. The contact was not injured. The contact stated that he had received notification of NHTSA campaign number: 13V385000 (steering) but was unable to have the vehicle remedied because the parts needed to complete the recall service were not readily available. The manufacturer was notified of the incident. The failure mileage was 20,000.

- Weehawken, NJ, USA

The contact owns a 2006 Mercury Grand Marquis. The contact referenced NHTSA campaign id number 3V385000 (steering) and stated that the part needed to complete the recall service was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.

- Highland Mills, NY, USA