NHTSA — Exterior Lighting: Headlights Problems

2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,550 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Mercury Grand Marquis lights problems

lights problem

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2005 Mercury Grand Marquis Owner Comments (Page 1 of 2)

problem #39

Dec 262022

Grand Marquis 8-cyl

  • 81,000 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving 45 MPH, the headlights fluctuated off and on without warning. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V861000 (Exterior Lighting) and referred the contact to the dealer. The dealer was contacted and stated that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000. The contact stated the failure happened at any speed and that the vehicle was repaired.

- Warrenton, VA, USA

problem #38

Jun 012022

Grand Marquis

  • miles
The lcm light control module is malfunctioning and Ford/Mercury say that this vehicle is not part of the recall.

- St Louis, MO, USA

problem #37

Aug 012017

Grand Marquis

  • 93,000 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that several years ago while driving at night at an undisclosed speed, the headlights became inoperable. The contact was able to restart the vehicle and the headlights resumed normal operation. The contact took the vehicle to a dealer and had the headlights serviced under a Customer Satisfaction Program. Recently, the contact stated while driving 55 MPH, the headlights became inoperable without warning. The contact was forced to use the hazard lights after multiple attempts to restart the headlights had failed. The contact coasted the vehicle to the nearest gas station and upon arrival the headlights began to operate. The vehicle was taken back to the dealer where he was given an estimate for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 93,000.

- Bellevue, OH, USA

problem #36

May 082014

Grand Marquis

  • miles

A D V E R T I S E M E N T S

The contact owns a 2005 Mercury Grand Marquis. The contact stated that the headlights failed to operate. The contact had to tap the side of the lighting fixtures to get the headlights to function. Fairway Ford (444 us-117, burgaw, nc 28425, 910-259-2371, 1-(800) 291-7714) was notified of the failure and indicated that the vehicle needed to be diagnosed and repaired. Deacon jones Ford-Lincoln (3301 mclain St, goldsboro, nc 27534, (919) 736-3387) indicated that the vehicle was previously repaired per NHTSA campaign number: 15V861000 (exterior lighting) in the spring of 2015; however, the failure recurred. The dealer also scheduled a diagnostic appointment for July 30, 2019 regarding NHTSA campaign number: 13V385000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was not available.

- Currie, NC, USA

problem #35

May 162018

Grand Marquis

  • 130,000 miles
The contact owns a 2005 Mercury Grand Marquis. While driving approximately 55 mph, the headlights failed to illuminate without warning. The vehicle was turned off and restarted, but the failure continued. The vehicle was taken to jorgensen Ford sales, Inc. (8333 Michigan ave, detroit, mi 48210, (313) 584-2250), but the technician was unable to duplicate the failure. The manufacturer was made aware of the failure and stated that there was no recall. The contact stated that he received a recall notification for NHTSA campaign number: 15V861000 (exterior lighting). The failure mileage was approximately 130,000.

- Orchiard Lake Village, MI, USA

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problem #34

Sep 292017

Grand Marquis 8-cyl

  • 116,000 miles
2005 Mercury Grand Marquis. Consumer writes in regards to head light failure.

- Punta Gorda, FL, USA

problem #33

Mar 292016

Grand Marquis

  • 150,146 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Mercury Grand Marquis. While driving, the driver and passenger side headlights and all of the interior lighting flickered on and off. The vehicle was taken to gray-daniels Ford Lincoln (201 octavia dr, brandon, ms 39042 (601) 825-2801) where it was diagnosed that the headlight control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to marshall Ford co Inc. (14843 hwy. 16 West, philadelphia, ms 39350 (601) 774-9222) where the vehicle was currently located, but had not been diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the parts were not available for the repair. The approximate failure mileage was 150,146.

- Carthage, MS, USA

problem #32

Jan 082016

Grand Marquis

  • miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that the headlights failed intermittently without warning. The contact received notification of NHTSA campaign number: 15V861000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

- Warrensburg, MO, USA

problem #31

Jan 052016

Grand Marquis 8-cyl

  • 137,000 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that the low beam headlights failed. The contact had to engage the high beam lights while driving at night. An independent mechanic stated that the headlight sensor may need to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 137,000.

- Powhatan, VA, USA

problem #30

Oct 012014

Grand Marquis 8-cyl

  • Automatic transmission
  • miles
This is a complaint on Ford Motor Co. We received a letter for a recall in April, for the lighting control module. Not long after, the headlights went out. Nothing could get them back on. We took the vehicle to the dealer. The stated they did not have the part. That was over two months ago. The dealer still does not have the part. So the car has been sitting there for that length of time. We could not take a chance of driving it without any lights. How can the dealer get the part from co? it is ridiculous to send out a recall letter and then not supply the part....updated 10/22/14

- Eden, MD, USA

problem #29

Jun 012014

Grand Marquis

  • 66,836 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Mercury Grand Marquis. The contact stated that the low beams failed. The vehicle was taken to an authorized dealer, who diagnosed that the lighting control module needed to be replaced. The vehicle was not repaired. The dealer was unable to indicate a specific timeframe for when the parts would become available. The manufacturer was notified of the failure. The approximate failure mileage was 66,836.

- Jamestown, NC, USA

problem #28

Mar 032014

Grand Marquis

  • 60,000 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that the headlights failed to illuminate. The manufacturer issued an unknown recall for the electrical module to be replaced, but the part needed for the repair was unavailable. The manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 60,000.

- Stillwater, MN, USA

problem #27

Jul 142014

Grand Marquis

  • 62,000 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that the headlight system malfunctioned. The dealer stated that the headlight control module needed to be replaced. The vehicle was not repaired because the parts were unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

- Anderson, SC, USA

problem #26

Jun 232014

Grand Marquis

  • 55,000 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that the headlights and high beams became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000. The VIN was not available.

- Chicago, IL, USA

problem #25

Aug 282013

Grand Marquis

  • miles
The headlights malfunction at numerous times.

- Lee's Summit, MO, USA

problem #24

Jun 012012

Grand Marquis

  • 85,000 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that the headlights failed without warning while driving at night. The vehicle was taken to an independent mechanic to have the headlights inspected and the failure was located at the headlight sensor module. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000 and the current mileage was 100,000. The VIN was not available.

- Ann Arbor , MI, USA

problem #23

Nov 032012

Grand Marquis

  • Automatic transmission
  • 67,000 miles
Driving at night when head lights went out all other lights were on. We could keep the high beams on by holding dimmer switch up. Lights would come on and them go off again.

- Bethel , MO, USA

problem #22

Nov 012012

Grand Marquis 8-cyl

  • Automatic transmission
  • 39,120 miles
The contact owns a 2005 Mercury Grand Marquis. While driving approximately 25 mph with the headlights activated, the contact noticed the headlights became inoperative. The high beams were activated and would only illuminate when the switch was manually hand held. The failure recurred whenever the headlights were in operation. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 39,120. Updated 12/31/12 updated 1/3/2013

- Hot Springs, AR, USA

problem #21

Sep 202012

Grand Marquis 8-cyl

  • Automatic transmission
  • 37,000 miles
The contact owns a 2005 Mercury Grand Marquis. While driving approximately 30 mph, the contact attempted to engage the headlights however, both headlights failed to illuminate. The hazard lights were activated in order to continue driving. The vehicle was taken to an independent mechanic who stated that the headlight control module would need to be replaced. The vehicle had not been repaired due to the manufactured part being on a massive back order. The manufacturer was notified and they were uncertain when the part would become available. The approximate failure mileage was 37,000...updated 11/14/12 updated 11/16/2012

- Rotonda West, FL, USA

problem #20

Aug 062011

Grand Marquis 8-cyl

  • Automatic transmission
  • 47,000 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that both headlights would fail sporadically or would not illuminate when engaged. Neither the dealer nor the manufacturer was notified of the issue. The vehicle was not repaired. The failure mileage was 47,000. Updated 10/03/12 updated 10/05/2012/2012

- Valdosta, GA, USA

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