The contact owns a 2004 Mercury Grand Marquis. While the vehicle was in motion in a parking area, the driver's, front passenger, and steering wheel air bags deployed with force. The deployment occurred without warning or an impact and a grayish blue substance entered into the vehicle. The failure impacted the contact's visibility. The driver was shaken, but was not injured. The insurance company wanted to conduct a collision report and had not yet investigated the cause of the air bag deployment. Bill knight Ford (9607 S memorial dr, tulsa, ok 74133, (918) 526-2400) was notified of the failure, but had not yet scheduled an appointment to diagnose the air bag deployment. The manufacturer was contacted and had not issued any air bag recalls. The vehicle was not repaired. The failure mileage was not available.

- Tulsa, OK, USA

I have had more problems with my 2004 Grand Marquis, the lights don't work, headlights go off while driving at night, airbags don't work, electrical, seats, steering, brakes, all of the electrical, catalytic convertor keeps going out, also engine problems, among many other things. I was in an accident, where my steering didn't work properly and I was hit by someone, not my fault, but my car ended up spinning so bad that I hit my head off of the steering and received injuries, ,party in other car was not injured. I was also driving at night on the highway and my lights went out, I was hit from behind.. but also, because of my headlights and steering this has been happening, air bags, never deploy... received some serious injuries, banged my knew also very badly.

- Marshfield, MA, USA

On December 23, 2015 I was driving my 2004 Mercury Grand Marquis through an intersection in harris county, Texas. I had just received a green light and was proceeding to make a left turn when my vehicle was hit by another vehicle in the driver's side front. The damage to my vehicle was severe. The at fault driver's insurance company declared my vehicle a total loss. My vehicle's air bags did not deploy. I was wearing my seat and shoulder belts at the time of the collision. I was examined at a nearby emergency room. They said "no serious injury" but my orthopedic surgeon said I have a separation of my left shoulder.

- Houston, TX, USA

Takata recall: TL* the contact owns a 2004 Mercury Grand Marquis. The contact stated that there was a sudden loss of power steering ability, which randomly progressed without warning. The contact stated that when the steering wheel was turned left or right, the contact had to apply force to prevent the steering wheel from going straight several times. In addition, the air bag warning light randomly flashed. The vehicle was to be taken to a dealer for inspection and diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

- Mobile, AL, USA

The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an unknown speed, she fell asleep. The vehicle crashed into a telephone pole. The contact sustained two black eyes as a result. The air bags did not deploy. The vehicle was destroyed. The contact was unsure if the manufacturer had not been notified. The failure mileage was approximately 85,000.

- Racine , WI, USA