NHTSA — Latches/Locks/Linkages Problems

1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
117,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Grand Marquis accessories - exterior problems

accessories - exterior problem

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2004 Mercury Grand Marquis Owner Comments

problem #1

Feb 282023

Grand Marquis

  • 117,000 miles

A D V E R T I S E M E N T S

The contact's husband owns a 2004 Mercury Grand Marquis. The contact's husband had received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting). The vehicle was taken to a local dealer for the recall repair. The vehicle was repaired; however, the contact was made aware that only the light control module (LCM) module harness was replaced and not the light control module itself. The contact also stated that after the vehicle was returned, the driver's door latch was fractured, and the front passenger-??s side headlight failed to illuminate intermittently. The contact made the dealer aware of the failure and was informed that the cost of the repair was her responsibility. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

- Orange Park, FL, USA

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