NHTSA — Visibility Problems

2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercury Grand Marquis windows / windshield problems

windows / windshield problem

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2003 Mercury Grand Marquis Owner Comments

problem #1

Jan 042010

Grand Marquis

  • 49,200 miles

A D V E R T I S E M E N T S

This is on my 2003 Mercury Grand Marquis gs. The light processor failed and my headlights went out after driving the vehicle for 5 to 10 minutes. They continue to do this until the system would reset, taking 15 to 30 seconds. This also happen on my 1997 Ford crown vic fire chiefs car when I had that vehicle. Both vehicles needed to have the light processor replaced costing over $500. My mechanic stated that when he called the dealer they stated that they always keep 3 or 4 in stock because this is a problem. My question is why is this not a recall item"?? the headlights going out while driving down the road at night must be a safety issue" thank you for your time in this matter.

- Old Town, ME, USA

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