The headlights on my 2003 Mercury Grand Marquis have stopped working. This has been an intermittent problem. The most recent issue left my wife and mother in law stranded along the roadside. The first time I thought it was the switch in the steering column because after working the blinkers the lights started working. The next time my wife was driving on the interstate highway and the lights just went off at interstate speeds. It seems this is a common issue and has stranded others.

- Trenton, OH, USA

While driving to work at 3:15am my headlights went out without working causing me to pull onto the should er of the highway. Lights would not come back on regardless of what I did at that moment. The only way to get lights was to pull the level back on the steering column in order to drive with the high beams on. The lights would only stay on with the lever held back until I reached my work. This has know happened with daily frequency which now has deemed my car undrivable after dusk until I get this fixed. From the research I have conducted, this appears to be a very common issue on the Ford Crown Victoria as well as the Mercury Grand Marquis. I was very fortunate that I was in an area that allowed me to get my car off the highway without incident but this may not be the case for the next driver who experiences the failure of the light control module for these vehicles.

- Altamonte Springs, FL, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving at various speeds, the power steering malfunctioned causing the steering wheel to become hard to maneuver. Also, the contact stated that the headlights would fail sporadically. The vehicle was taken to an independent mechanic where the technician diagnosed that the lower steering shaft was defective and needed to be replaced. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was 120,000 and the current mileage was 122,000.

- Dover Plains, NY, USA

While driving, lights turn off by themselves. It can be 3 minutes from departure they turn off or longer. They just don't stay on. Try to turn on manually and will not turn on. If I drive long enough they come on by themselves. Dangerous when on street with no lighting and oncoming traffic at night or driving next to trailer rigs who do not know my vehicle is on their right or left. Have read on internet many others have this issue with Ford products and other years.

- Lewisville, TX, USA

The contact owns 2003 Mercury Grand Marquis. The contact was driving 55 mph when the headlights failed and could not be reactivated. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000. The VIN was unavailable.

- Dyersburg, TN, USA

Driving on Florida highway #70 headlights went out and only high beams worked while holding them on (pulling handle toward me). I am 75 and a female, I was very upset having to drive 24 miles home in this way!

- Lake Placid, FL, USA

Driving down interstate, headlamps went off unexpectedly without any adjusting of auto lamp feature. Only able to get high beams to come on when holding the stalk to the on position. Very dangerous. Next startup lights working fine....until they don't when you are on the highway and at highway speed...certainly a hazard especially for night-shift worker. Cant believe Ford doesn't think this is a safety issue.

- Waddy, KY, USA

Headlights went off while driving.

- Newfane, NY, USA

Driving down the road and the headlights went out. All other lights work fine, but the headlights work intermittently. I have to use the bright lights and hold the switch while driving in order to be able to drive at night and that is just crazy. I'm blinding everyone I pass and it's very hard to drive that way.

- Rossville, GA, USA

At 69000 miles the lighting control module, climate control module, restraint control module stopped functioning. All at the same time. Odd they all go out at the same time. Safety issue.

- Tucson, AZ, USA

While driving down the hwy my headlights went off then back on, then off. This is a known problem with what Ford Motor Company calls the lcm (lighting control module) which they have determined was due to in part to poor sodering at manufacturing. There are thousands of the complaints filed, with the same issue. I cannot drive me car at night in fear of loosing lighting as they come on and off sporadically. Why has no recall been issued. I was informed by dealer they are all aware of this issue as well. The part costs $499 plus labor. (who can afford this, better yet Ford needs to own up) this eventually is going to lead to vehicle loss of control with consumers, and fatalities I am afraid, just as the Ford Explorer did... please have the nhtsb investigate this further, and make Ford mo. Company due a mandatory recall. This is a very serious issue I'm afraid, and the consumer is having to pay the price for Ford negligence. Any insight into this investigation is greatly appreciated. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Jacksonville, FL, USA

Driving down the highway at night and the headlights went out for no reason causing me to have to hold the high beams for the rest of the trip. Safety hazard.

- West Springfield, MA, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 40 mph, the headlights became inoperable without warning. The contact used the emergency hazard lights until reaching her destination. The vehicle was not inspected or repaired. The manufacturer was not notified of the incident. The approximate failure mileage was 123900.

- Little Rock, MS, USA

Lately when I crank the car at night the lights do not come on in the automatic setting. I switch it to manual and they still do not come on. When I switch it back to automatic they usually come on. Sometimes I have to do this twice to get them to come on. Several times I've had them go off when driving and got them to turn back on this way. Quite a few times I've left a brightly lit parking lot at night not realizing the lights hadn't come on and suddenly realized it when I pulled out into the road.

- Pelham, GA, USA

While driving my 2003 Grand Marquis the lights go out and come back on intermittently. This is a major concern that Ford Motor Company knows about this and has not offered a recall yet. Guess their waiting for deaths to occur before doing so....so sad. There are so many of these same complaints about this until it is scary. Ford Motor Company-----own up and recall this.

- Jacksonvile, FL, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 30 mph, the headlights failed without warning. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 41,000 and the current mileage was 41,500.

- Denver, PA, USA

2003 Mercury Grand Marquis. Consumer writes in regards to vehicle headlights malfunction. The consumer stated while driving at night on a dark road, the headlights went out. The lights would normally come on automatically by a sensor when it was dark. The consumer stated he was unable to turn them on manually. The cost to repair the problem was $781.74, in which only the dealer could repair. The consumer stated a sensor went bad.

- Allison Park, PA, USA

The headlights turned off while I was driving at night. I had been driving for approximately 15 minutes. I was on a freeway with some over head lighting so I continued driving. After about 45 seconds the lights came back on. This has happened several times since the original incident. Has there been a recall for this issue from Ford/Mercury? this is an issue that has happened to quite a few Mercury vehicles as the web is packed with incidents of this nature by owners and have only back yard, shade tree mechanics advice to try this or that. One other item to mention is that when they turn off, I have always been driving at a time of night when few other cars are on the road (no on-coming headlights). Could the on-coming traffic sensor on the interior rear-view mirror for auto high beam dimming be somehow involved? this is a very serious issue that could be life threatening. I would appreciate a quick response.

- Albuquerque, NM, USA

Driving down the road and the head lights just go off, do not have any control over the selector switch, they only way to have lights is to hold the flash bright light on the turning signal and hold there, you might get lucky and let go of the turning signal and the lights might come on and go right back off, very unsafe, could cause a bad accident, I have priced this to be replaced and they are telling on about $650 for the part along, plus the labor involved, if they know this is happening and had complaints, they should replace the defective item, before someone gets in a serious crash or killed.

- Montpelier, OH, USA

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving approximately 45 mph, both headlights failed without warning. The contact mentioned the failure recurred frequently and the lights would illuminate a few minutes after they shut off. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 111,000. The VIN was not available.

- Greensburg , IN, USA