I was driving at night and the lights went off dash, tail, instrument and signal lights and then killed my battery

- Jacksonville, FL, USA

The contact's father owns a 2001 Mercury Grand Marquis. The contact stated that while her son was driving the vehicle at an unknown speed, the lighting control module (lcm) became inoperable without warning. The contact's son was able reactivate the lcm; however, the failure recurred intermittently. The contact was informed by an independent mechanic that certain 2003 Mercury Grand Marquis were included in NHTSA campaign number: 15V861000 (exterior lighting), however, the 2001 model year vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

- Farmerville, LA, USA

Was driving down hwy 12 at night September 26 2019 and all I remembered was my lights shutting off due to lighting control module which I learned after the fact didnt have major accident but did hit small ditch and bent up my bumper

- Durant, MS, USA

The contact owns a 2001 Mercury Grand Marquis. The contact stated that while driving at various speeds, the digital speedometer would read display a high number then without warning display "0", the failure would occur intermittently. The contact also stated that the headlights were turning off and on intermittently without warning. The vehicle was taken to a dealer for the speedometer failure, where a diagnosis was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 209,000.

- Calabasas, CA, USA

Headlight problem going on and off. And the steering seems off. I need your help fixing this problem. This isn't good. I love Mercury Ford. But I've tried contacting them and no response yet.

- Salem, MA, USA

Put on dim and lights wont come on at all, so I can not drive at night. Breaks lights, signals, emergency light, dash board works only when I turn on windshield wipers, . had bulbs and modular replaced still no lights. This started driving at night on street so happened to be close to home.

- Blytheville, AR, USA

The contact owns a 2001 Mercury Grand Marquis. While driving 60 mph, the front and rear warning and signal lamps failed to illuminate. In addition, both high and low beam head lamps failed to illuminate. The vehicle was taken to an independent mechanic where it was diagnosed that the light control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,321.

- Mannford, OK, USA

While driving at night, my lights turned off by themselves on a dark rural road. If I hadn't jammed on the brakes, I would have eaten the railing or worse. Turns out the (lcm) lighting control module, is defective. When I looked it up online, it seems that many cars are having this issue, even my local police department. This is a big safety issue and needs to be addressed immediately. The dealer wanted to charge $578 plus 2 hours labor for a part that goes under the dash.

- Durham, NC, USA