The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure mentioned in NHTSA Campaign Number: 00V138000 (Visibility). The dealer was not contacted and notified of the failure. The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was 150,000.

- Tampa, FL, USA

The contact owns a 2000 Mercury Grand Marquis. While driving approximately 30 mph, the windshield wipers failed. She was able to drive home safely. A mechanic from a repair facility advised her to call the dealer in reference to recall # 00V138000(visibility:windshield wiper/washer). An appointment was set with the dealer for 01/04/2010. The current mileage was 84,108. The failure mileage was approximately 84,090.

- Selden, NY, USA

: the contact stated the windshield wipers were repaired previously under recall. Last Saturday the windshield wipers stopped working without warning. There is a recall, #00V138000 concerning the windshield wiper/washer however; the recall did not correct the problem. The dealer has not been contacted and the vehicle has not been repaired. Updated 03/09/06.

- Walkerton, IN, USA

The contact stated vehicle was repaired under recall 00V138000 concerning the windshield wiper control module in August 2000. The windshield wiper control module. The problem recurred. While the contact's wife was driving home from work the windshield wipers stopped working. The repairs will be made at the contact's expense.

- Lorain , OH, USA

The wiper control module failed in a blizzard, an extremely dangerous situation. What bothers me the most is that this wiper control module was the subject of a recall. I complied with the recall and had the module replaced. But it's obvious to me that Ford either did not replace the part or just put another defective part into my car. What good is a recall if the replacement part is also defective? the specific recall was 00S09 May 2000 recall - wiper control module replacement my situation was exactly as described in the recall. The wipers failed without warning in heavy snow (thus heavy load on the wipers). Again, a very dangerous situation.

- Brunswick, OH, USA