The contact owns a 2000 Mercury Grand Marquis. While stationary, the vehicle would not start when prompted. Upon starting the vehicle, a clicking noise occurred and the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the headlamp module was faulty and drained the battery. The dealer was not contacted. The manufacturer was made aware of the issue and stated that there was no recall and referred the contact to NHTSA. The failure mileage was approximately 124,000. Updated 11/07/17 updated 11/13/2017

- Mount Cory, OH, USA

T* the contact owns a 2000 Mercury Grand Marquis. While driving approximately 45 mph with the high beam headlights activated, the instrument panel indicators, headlights, and brake lights flashed continuously. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was unknown.

- Terre Haute, IN, USA

I was driving home on a dark country road with my granddaughter in the back who is 3 1/2. had the high beams on. Lost headlights, dash lights, tail and brake lights. If it wasn't for knowing the road and no other vehicle was around would have caused a bad wreck. There are a lot of lakes and hills around where I drive. Hit the breaks an came to a stop flipped the headlight switch a couple of times and changed to dim lights and everything came back on. This has happened before and it is only when the high beams are on. If this would of happened on a highway or with other vehicles around hate to think of what would happen. Ford says there is no recall on this problem. It has happened a few times but with the part being over $600 and then paying someone to put it in. I can't afford to do anything.

- Terre Haute, IN, USA

Vehicle was being driven on a Maryland secondary road and the entire lighting system failed. The car continued to operate but with no headlights, running lights or interior lights. Basically it forced us to find a quick safe pull off using a flashlight for vision. Tomorrow the car is receiving a complete diagnostic check to determine the fault. It seems the lighting controls seem to be a problem as the battery and alternator checked out fine. This is a major life safety finding and needs to be addressed by Ford now with the number of these vehicles on the road.

- Monkton, MD, USA

I own a 2000 Grand Marquis that I bought N 05 as of the last past year I cant drive at night cause of the headlights going off while driving I have been ticketed 4 this and have taken it to a dealer only to get no help. After driving 10-15mins they will click and turn off after 1-5mins pop back on. I hope 2 get answer so I want do away with the Ford Motor Company products.

- North Little Rock, AR, USA

Consumer 2000 Mercury marquis ls shifts gears on its own at 45 65 mph and then the trac control light comes on. When the trac light came on, the vehicle completely shut down, as if the consumer had used the key to turn off the ignition. After several visits to different dealers, no on has been able to find the problem.

- Russellville, KY, USA

2000 Grand Marquis experiencing problems with the headlights, interior lights and dashboard lights.** answer required***. the consumer took the vehicle to the dealer but they were unable to find any problems. Two months later while driving, the headlights and dash lights went out. After about 15 seconds the lights came back on.

- Mount Pocono, PA, USA

Vehicle was going about 35 mph when all of a sudden it started shaking. Then, lost its traction control, and caused the lights in the dashboard to turn off. This eventually led the engine to shut off, and the driver lost steering. Taken to dealer for a checkup, but the results showed that the cause was undetermined. Car shuddered, followed by engine shut down resulting in loss of power brakes and steering.

- York, PA, USA

The interior lights come on when there is no one in the vehicle and no key is in the ignition. No other lights come on.

- Cochran, GA, USA

An electrical system malfunctioned caused the headlights flicker while driving. The air conditioner malfunctioned. The vehicle experienced noise in the gear box. The technician packed grease on the rims and under the wheel covers. The battery failed and as a result the vehicle would not start.

- Islip, NY, USA