The contact owns a 1999 Mercury Grand Marquis. The contact stated that the ball joints were replaced but the bolt that held it in place was loose and caused the carter key to fail to hold the bolt in place. As a result, the bolt neck detached while the contact was driving approximately 20 mph and caused the vehicle to stop abruptly. As a result, the contact's head hit the steering wheel. The contact suffered a whip lash that required a medical attention. The manufacturer was made aware of the failure. The vehicle was repaired by the contact who was an independent mechanic. The failure mileage was approximately 200,000.

- Vidalia, GA, USA

Consumer was having a bouncy & rough ride. Dealer said it could be the transmission. Also, driver's side seat rattles when getting in & out. Dealer has tightened the bolts. Seat is loose, and if in an accident it could be a risk. Dealer was replacing the parts.

- Ardmore, PA, USA

Driver made a normal start from stop sign, on wet pavement, to interstate access, curved ramp. At 30 mph the vehicle did a 360 degree clockwise rotation.

- Grayslake Il, IL, USA

While driving vehicle gently pulled to the left side. Vehcle has been lined up 5 times, tires rotated twice, and alignment checked twice, and front wheels were rotated. The problem continued.

- Gretna, VA, USA

Vehicle pulls to the left, vehicle alignment completed five times, however continues to pull.

- West Middl, PA, USA

1) vehicle too low. Speed bumps @ 3 mph causes damage. Also, front bumper damage est.$853. 2) suspension design defective: Lose control on bumpy curves. Much worse than 88 same car or 89 Hyundai, etc.

- Dix Hills, NY, USA