NHTSA — Suspension: Front: Control Arm: Upper Ball Joint Problems

2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
68,156 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Mercury Grand Marquis suspension problems

suspension problem

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1997 Mercury Grand Marquis Owner Comments

problem #4

Oct 112005

Grand Marquis 8-cyl

  • Automatic transmission
  • 94,625 miles

A D V E R T I S E M E N T S

The consumer owns a 1997 Mercury Grand Marquis. While driving and using the steering wheel there was a squeaking noise. The consumer had taken the vehicle to the mechanic who suggested that there was no lubrication on the ball joints nor was there any way to lubricated them due to the design. The mechanic said that the ball joints should be alright for a while. No repairs or corrections were made at that time. On another occasion while driving 29 mph uphill, the left front ball joint cracked and dropped to the ground damaging the tie rod and ball joint assembly and the left front tire. The vehicle continued to travel for approximately 20 to 30 feet after the vehicle dropped to the ground and the driver lost directional control of the vehicle. This happened without warning. The vehicle was towed to the dealership. The dealer said that the other side was affected as well. The dealer repaired both front ball joints along with the tie rod assembly. Note: Failed components are available for inspection upon request. (11/211/05) the consumer found the coolant crossover cracked on intake.

- Cincinnatti , OH, USA

problem #3

Jul 262002

Grand Marquis 8-cyl

  • Automatic transmission
  • 65,000 miles
Sudden failures of ball joints and steering linkages.

- Everett, MA, USA

problem #2

May 152004

Grand Marquis

  • 65,000 miles
Ball joints separated when vehicle was on a floor jack and consumer was under vehicle.

- Baltimore, MD, USA

problem #1

Oct 072003

Grand Marquis 8-cyl

  • Automatic transmission
  • 48,000 miles
Ball joint on right front broke and made tire go flat.car was inoperable, and had to be towed to mechanic.

- Chicago, IL, USA

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