There is a health issue associated with my 2000 Mercury Cougar. I recently noticed that there were particles coming from the front and windshield vents. Some were very small, some probably too small to see, while other were large, 1/2 X 1/4. the particles consisted of black, rough surface, sharp material, probably coming from the air mixing box. Also coming out were pieces of foam rubber. When I went to the dealer for warranty service I was told that this issue is a problem with many of the Ford cars, and has been for many years. Further, Ford has decided not to honor a warranty to fix the problem, not to notify the public that they do not consider pieces of the air-conditioner falling apart important, and not to consider it a health issue. They said that the material is not toxic. While that may be true, what I do know is that sharp particles entering a persons lungs is definitely not good for a ones health! I have tried to contact someone at Ford, including the board of directors, to address the warranty and health issue, but it was a waste of time! in my letter to the company, I sent both pictures and samples which they did not even look at it. I have some definitive pictures that I donT think your format will accept. If you contact me with a direct email, I will send you the pictures. You asked how many incidents, deaths, injuries, etc. I donT know. What I do know is that Ford has said this is a frequent occurrence with many of their cars. Thank you, william kahn telephone: (407) 647-1713 email: Renbar@earthlink.net

- Maitland, FL, USA