This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Mercedes Benz, Slk 320. The contact stated while driving at 60 mph, the brakes locked up and the bas/esp (traction control light) came on causing the vehicle to slow down to 10 mph almost causing a crash while on the freeway. Suddenly the brakes unlocked and the contact was able to drive the vehicle home. The contact took the vehicle to a local mechanic who performed a diagnostic test. The test showed a glitch in the computer system. The local mechanic is currently replacing the computer which caused the brakes to lock up. Previously the contact called the manufacturer regarding the bas/esp light but the manufacturer informed the contact that the dealer would not do a diagnostic test at no cost. The contact stated the manufacturer should have done a free diagnostic test. The failure mileage was 52,000. Updated 01/28/11 the consumer a small computer was replaced. Updated 03/22/11
- Houston, TX, USA
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- Houston, TX, USA