The contact owns a 2000 Mercedes Benz S-500. The contact noticed the suspension had dropped and was not positioned normally. The vehicle was taken to the dealer where the technicians stated there was a front suspension kit that needed to be installed. The repairs were performed yet the failure recurred within eighteen months. The dealer was contacted and advised that the front suspension would need to be replaced if the kit did not repair the failure. The vehicle was taken to an independent mechanic where the front suspension was replaced. The manufacturer was contacted and stated there was a recall under NHTSA campaign id number: 07V263000 ( suspension) but the contacts VIN was not included. The approximate failure mileage was 130,000.

- Springfield Gardens, NY, USA

The airmatic system on my Mercedes Benz S-500 has failed for a second time. The car-body dropped and is resting on the tires, making it impossible to operate the vehicle.

- Los Angeles, CA, USA

I'm probably not the first complain about this subject, as a simple search on www.google.com would reveal that this problem is nation wide. I own a 2000 S-class Mercedes-Benz (W220 chasis), and I too got some aromatic (air suspention) problem. While I was driving on a side street, my vehicle displayed a warning sign saying "aromatic stop vehicle too low". I began to pull over toward the side of the street by slightly turning the wheel to the right, when I noticed that the car was shaking from the friction of the wheel rubbing against the bumper (or fender). I did not notice any visible damage to my vehicle other that the car was sitting so low that a good five inches from the top of the tire was inside the fender. It was then that I realized where the noise and vibration came from. The speed that I was traveling when this happened was 20mph. I can not imagine what would happen if the travel speed would be over 55mph (a very common speed for freeway driving in the city), what about over 70mph in rural areas. Something needs to be done about this before somebody gets hurt (hopefully not already). If a moving part comes to contact with a non moving on at high speeds, the consequence could be lethal. According to my reaserch, all the W220 chasis Mercedes-Benz have this "aromatic suspension" problem, all the mechanics also agree with that statement. Please investigate for a possibility for a recall before it's to late. Thank you.

- Warren, MI, USA