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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,471 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Mercedes-Benz S550 miscellaneous problems

miscellaneous problem

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2016 Mercedes-Benz S550 Owner Comments

problem #5

Dec 152023

S550 8-cyl

  • miles

A D V E R T I S E M E N T S

On cold days below 40 degrees, my 2016 Mercedes S550 W222, trunk lid when closed using the close button on the trunk lid closes and immediately reopens. It will only stay closed if I tie it down with a rope or elastic cord. I found a work around if I am home and apply heat to the latch with a hair drier and spray the latch with silicone lubricant spray. This problem is identical to Mercedes Campaign No. 2019030005, April 2019, which applies to S-Clsss 222 platforms Model Year 2018-2019. I request that this campaign be extended to Model Year 2016 and my car. I have attached copy of Mercedes Campaign No. 2019030005, April 2019.

- Durham, NC, USA

problem #4

Nov 222023

S550

  • miles
While driving or even sitting this piece gets extremely hot and has actually burned me twice. As soon as the car is turned on the temperature rises on this piece that-??s on by the arm rest

- Diamond Bar, CA, USA

problem #3

Feb 262022

S550

  • miles
on Feb 26, 2022 between the hours of 4:00 am and 5:15 am the Sunroof on my 2016 S550 Mercedes Benz shatter for no cause or reasons while driving on the main highway. When the loud bang accrued while driving I immediately pulled the car over to exam the issue and I noticed the Sunroof glass had shattered. I was able to drive the S550 Mercedes Benz to my residence. However, this Sunroof Shattering could have a cause major issue if the lower cover to my sunroof was open. I would strong recommend Mercedes Benz reach out to the glass manufacture concerning this safety issue with defective glass (Shattering Glass Sunroof for no cause or reasons)

- Snellville, GA, USA

problem #2

Sep 042020

S550

  • 58,455 miles
I woke up one morning and was astounded to find a long diagonal crack across the panoramic sunroof of my 2016 Mercedes-Benz S550. I contacted Mercedes and was told to bring the car to a dealership for evaluation to determine whether this was due to outside influence or a manufacturer's defect. They determined that it was a "stress crack" and stuck me with a bill for $13,000. This is a 2016 model car with 50K miles on it with a sunroof that spontaneously cracked. What if my wife and young children were in the car when it started to crack? the response from Mercedes is unacceptable. This is a very dangerous manufacturer's defect which must be addressed before someone gets seriously hurt.

- Staten Island, NY, USA

problem #1

Jun 192019

S550

  • 43,900 miles
Takata recall. I was driving on the highway on my way to phoenix AZ to drop off my mom and grandma when suddenly the sunroof exploded. It sounded like a gun shot. There wasn't any type of object near me to cause it. It was very random. This disturbed my family mentally scaring them and I swerved off the highway almost crashing.

- Laveen, AZ, USA

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