Technical Service Bulletins (TSBs) for the 2013 S550 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. Read More »
Creaking noises from the area of the air suspension strut on the front axle when driving over bumps with the steering turned. Topic only reported from outer wheel until now. Read More »
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, ... Read More »
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to ... Read More »
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ... Read More »
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (a??MBUSAa??) is extending the warranty coverage on the exhaust valve system in ... Read More »
MERCEDES: DUE TO LEFT AND RIGHT SECONDARY CHAIN TENSIONERS, OF THE CHECK VALVE, BEING INSTALLED AND PRESSED DEEPLY INTO CYLINDER HEADS, THE OIL SUPPLY CAN NOT BE ENSURED FOR CYLINDER HEAD, AND CHECK VALVE, OF LEFT AND RIGHT SECONDARY ... Read More »
MERCEDES: DUE TO LEFT AND RIGHT SECONDARY CHAIN TENSIONERS, OF THE CHECK VALVE, BEING INSTALLED AND PRESSED DEEPLY INTO CYLINDER HEADS, THE OIL SUPPLY CAN NOT BE ENSURED FOR CYLINDER HEAD, AND CHECK VALVE, OF LEFT AND RIGHT SECONDARY ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
MERCEDES: DUE TO LEFT AND RIGHT SECONDARY CHAIN TENSIONERS, OF THE CHECK VALVE, BEING INSTALLED AND PRESSED DEEPLY INTO CYLINDER HEADS, THE OIL SUPPLY CAN NOT BE ENSURED FOR CYLINDER HEAD, AND CHECK VALVE, OF LEFT AND RIGHT SECONDARY ... Read More »
MERCEDES: DUE TO LEFT AND RIGHT SECONDARY CHAIN TENSIONERS, OF THE CHECK VALVE, BEING INSTALLED AND PRESSED DEEPLY INTO CYLINDER HEADS, THE OIL SUPPLY CAN NOT BE ENSURED FOR CYLINDER HEAD, AND CHECK VALVE, OF LEFT AND RIGHT SECONDARY ... Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
MERCEDES: DUE TO LEFT AND RIGHT SECONDARY CHAIN TENSIONERS, OF THE CHECK VALVE, BEING INSTALLED AND PRESSED DEEPLY INTO CYLINDER HEADS, THE OIL SUPPLY CAN NOT BE ENSURED FOR CYLINDER HEAD, AND CHECK VALVE, OF LEFT AND RIGHT SECONDARY ... Read More »
MERCEDES: DUE TO LEFT AND RIGHT SECONDARY CHAIN TENSIONERS, OF THE CHECK VALVE, BEING INSTALLED AND PRESSED DEEPLY INTO CYLINDER HEADS, THE OIL SUPPLY CAN NOT BE ENSURED FOR CYLINDER HEAD, AND CHECK VALVE, OF LEFT AND RIGHT SECONDARY ... Read More »
This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, ... Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: a?? A check engine Malfunction Indicator Lamp (a??MILa??) may illuminate due to ... Read More »
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Read More »
5 to 4 coasting downshift - shift quality concern with cold trans- mission oil on MODEL 217 or 222 in combination with ENGI- NE 278 and TRANSMISSION 722.9 without code 835/498 Read More »
The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - Illumination of the trunk lid control button (S62/26) fails. Read More »
Multicontour system fails during air release procedure. The system becomes operational again after an ignition change. Fault code 9E8900 is stored. Read More »
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Read More »
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit. Read More »
If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS ... Read More »
XENTRY (MERCEDES): DUE TO A MALFUNCTION THE ESP, BAS, PRESAFE, HOLD FUNCTION, HILL-START ASSIST AND ESP TRAILER STABILIZATION IS UNAVAILABLE AND ADAPTIVE BRAKE LIGHTS, ADAPTIVE BRAKE ASSIST AND/OR ATTENTION ASSIST HAS FAILED OR IS ... Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. Read More »
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. Read More »
When on rough roads and with side loads applied to the center console (leg support) cracking noise may occur in the transition between the instrument panel and the center console. Read More »
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, ... Read More »
MERCEDES: SOFTWARE FAILS TO CORRESPOND, ON SOME VEHICLES, TO CURRENT PRODUCTION CONFIGURATION. MODEL 2013 166 (ML), X166 (GL), 204 (C), X204 (GLK), 207 (E-COUPE), 212 (E), 218 (CLS), 231 (SL). Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
The trunk lid sometimes does not open completely and does not close (completely). This complaint is accompanied by the following symptoms: - Illumination of the trunk lid control button (S62/26) fails. Read More »
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »
No inflation of one or more air cushions on the massage/multicontour/dynamic seat modules (driver, front passenger and rear) Bubble formation in one or more seats with massage/multicontour/dynamic seat modules (driver, front passenger ... Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew ... Read More »
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the ... Read More »
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, ... Read More »
