Complaint
Head unit for Audio 30/40 VIS (Garmin) - Problems at market launch.
Information: At market launch of the head unit for Audio 30/40 VIS (Garmin), some of the functions are only available
to a limited extent or are not yet available. This can result in various problems.
At the workshop, during delivery inspection:
1. After transport mode is deactivated, the Audio 30/40 VIS (Garmin) head unit cannot be commissioned.
2. Apple CarPlay or Android Auto not available (see "Important mail" 16-2020) (Smartphone Integration).
Other possible customer complaints:
- System: System instability when using Bluetooth telephony, the multimedia system and/or the USB flash drive.
- Reversing camera: Reversing camera menu inoperative when starting the system.
- Bluetooth telephony: No call list display.
- Bluetooth telephony: No name display for calls if telephone number is not stored with country code +34.
Cause
Software release.
Remedy
Update control unit software
