Print this page

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

Seats — Front Assembly — Head Restraint

Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Actions
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
Documents (5)

Click a tab for more information.

Date Announced
SEP 18, 2019
Vehicles Affected
29
Mercedes-Benz Recall #
VS2KOPFSTU
NHTSA Campaign #
19V666000
Find something helpful? Spread the word.

Become a Fan & Spread the Word