A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Back Over Prevention — Sensing System — Camera

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

Actions

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

Documents (6)

• Defect Notice 573 Report
• Chronology
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc)
• ISSUED Interim Owner Notification Letter(Part 577)
• Recall 573 Report- 04/06/2022

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