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7.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Mercedes-Benz Metris wheels / hubs problems

wheels / hubs problem

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2017 Mercedes-Benz Metris Owner Comments

problem #4

Sep 102022

Metris

  • miles

A D V E R T I S E M E N T S

Safety inspection of tires are showing abnormal and rapid tread wear focused on the outside facing section of tread on all four tires. While the section of tread on the inside facing section is near factory new. The vehicle was bought factory new and this is on the original set of tires. Mileage at this time is still below 25,000 as it is driven sparingly. Despite that All four corners exhibit rapid and uneven wear of the tread indicating an alignment issue from the factory. The vehicle has never been in any colision nor curbed even once. Owner research on various Metris forums show this is not an isolated issue. Many point to an error in factory parameters regarding camber as well as a excessive toe in.

- Los Angeles, CA, USA

problem #3

Aug 242020

Metris 4-cyl

  • 22,000 miles
The contact owns a 2017 Mercedes Benz Metris equipped with hankook tires, tireline ventus S1 noble 2, tire size 225/55/R17, dot # 5mkc1ah0316.. the contact stated that the tires were just rotated and was driving at 75 mph and the front driver's side tire blew out from inside outward. The contact pulled over along the left side median lane on the highway. The contact then had to pull over the right side of the highway with the assistance of her towing service. The damaged tire was replaced on the side of the road and then the contact took the tire to the vehicle dealer rbm of atlanta 7640 roswell rd, atlanta, ga 30350 (770) 390-0700 who confirmed it was tire malfunction not from hitting a foreign object. The contact had all four tires replaced by the dealer. The tire dealer manufacturer was called by the contact and had pictures of the damaged tire sent to them. The contact currently had all four hankook tires in her possession. The tire failure mileage and the vehicle failure mileage was 22,000.

- Marietta, GA, USA

problem #2

Sep 012018

Metris

  • 1 miles
Uneven tread wear of left front tire. (corporate claims my vehicle is not affected since the technical service bulletin is not pulled up by my VIN, but my tire proves otherwise.)

- Lynn, MA, USA

problem #1

Jun 012018

Metris

  • 5,000 miles
The tires have worn out to the metal after 5000 miles as the alignment was per the service tech - sent out incorrectly at the factory- the vehicle was kept for over 30 days.. judging from user forums this seems to be happening on a frequent basis

- San Diego, CA, USA

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