This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Mercedes Benz states that it does not have parts available for a fuel line leaking problem which is subject to an outstanding NHTSA recall number 18V837. Mercedes Benz (877 762-8267) has not identified a schedule for the acquisition of the necessary parts or resolution of the problem. Mercedes Benz does not have a sense of urgency in the resolution of this problem and has stated that they would only send me a letter in the future on the availability of parts. Fuel line leaks can be deadly and, minimally, Mercedes Benz should have an interim resolution plan with dates to assure safety which also includes an expedited contact method.
- Orinda, CA, USA
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- Orinda, CA, USA