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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
40,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Mercedes-Benz ML350 wheels / hubs problems

wheels / hubs problem

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2013 Mercedes-Benz ML350 Owner Comments

problem #2

Nov 062016

ML350

  • 51,000 miles

A D V E R T I S E M E N T S

While traveling on the interstate my ml 350 Mercedes Benz was struck by another vehicle. I was traveling the speed limit of 70 miles per hour when a car passing me lost control of his vehicle and struck me. The impact was on the drivers side of the car on the rear wheel. The impact pushed my SUV to the right. Upon impact, the rear wheel on the passenger side broke, snapped in half and the flew away causing my ML350 to roll five or six times before coming to rest just inches from on coming traffic traveling East bound on the other side of the median. The officer investigating the accident said his major concern was that upon impact the rear wheel on the passenger side snapped causing the car to roll five or six times. I contacted Mercedes Benz and requested they investigate the crash. I sent information about the accident to Mercedes to review in addition to the current location of the vehicle and several images of the ML350. I received a response by phone from Mercedes Benz in which the Mercedes representative agreed with the officer that the wheel breaking upon impact was the reason the vehicle rolled over. I requested the information in writing; however, I was informed that Mercedes Benz does not share findings from such investigations they consider to be internal information. The vehicle was totaled but the good news was that there was no loss of life.

- Acworth, GA, USA

problem #1

May 302014

ML350 6-cyl

  • 30,000 miles
Two bent wheels on right side of vehicle. It is unknown when the damage may have occurred or if the wheels were in fact incorrect when installed on the vehicle during manufacture. Inspection by the Mercedes-Benz dealer on May 30 thought I hit a large pothole in road. I have no knowledge of hitting a pothole. I have driven over the normal less than perfect "rough " highway roads in the us only; no off-road. I believe the wheels are defective. Either poor metallurgical specifications by Mercedes-Benz, a substandard manufacture of the correct specifications or a fragile design and construction for normal road use. This vehicle is a SUV which implies a more heavy-duty construction compared to a "car". Mercedes-Benz company videos illustrate trailer-hauling and off-road usage.

- Virginia Beach, VA, USA

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