Technical Service Bulletins (TSBs) for the 2012 ML350 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
The aluminum bolts of the steering gear housing cover and the aluminum bolts on the powerpack may corrode in corrosion-critical countries where exposed combination with particularly aggressive thawing agents (saltwater mixtures) in ... Read More »
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. Read More »
Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa). Read More »
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. Read More »
XENTRY: RATTLING/THUMPING NOISES FROM THE AREA OF THE STEERING ON ROUGH ROADS OR WHEN DRIVING OVER ROAD UNDULATIONS. NO MODEL YEARS GIVEN. ALSO INCLUDED MODELS 168 AND 172. *JS Read More »
MERCEDES (XENTRY): DUE TO AMINE DEPOSITS FROM STEERING WHEEL FOAM, HORN PLATE OF STEERING WHEEL, SHORT CIRCUITED, CAUSING THE MULTIFUNCTION BUTTONS, ON STEERING WHEEL, TO BE NON-FUNCTIONAL. MODELS 164, 251. NO MODEL YEARS LISTED. Read More »
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. Read More »
The aluminum bolts of the steering gear housing cover and the aluminum bolts on the powerpack may corrode in corrosion-critical countries where exposed combination with particularly aggressive thawing agents (saltwater mixtures) in ... Read More »
XENTRY (MERCEDES): RATTLING NOISE COMING FROM THE AREA OF THE STEERING COLUMN TUBE SYSTEM, WHEN DRIVING OVER ROUGH ROAD AND WHEN ACCELERATING OR BRAKING, THERE WOULD BE CRACKING NOISES. MODELS 164, 251. NO MODEL YEARS LISTED. Read More »
XENTRY (MERCEDES); ELECTRIC STEERING CONTROL UNIT, IN SOME VEHICLES, HAS IMPLAUSIBLE FAULT ENTRY DUE TO SOFTWARE NEEDING UPDATING. MODELS ML 350. NO MODEL YEARS LISTED. *PE Read More »
ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. Read More »
Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel. Read More »
1. In vehicles up to VIN 166 ### #A 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'Roll control' has a malfunction. 2. Read More »
MERCEDES: DUE TO A POSSIBLE LEAKAGE AT AIR SUSPENSION STRUT, HISSING NOISES COMING FROM FRONT AXLE AND MAY NEED TO REPLACE ONE OR BOTH OF FRONT STRUTS. MODELS 2012 166. *PE Read More »
MERCEDES: DUE TO A POSSIBLE LEAKAGE AT AIR SUSPENSION STRUT, HISSING NOISES COMING FROM FRONT AXLE AND MAY NEED TO REPLACE ONE OR BOTH OF FRONT STRUTS. MODELS 2012 166. *PE Read More »
Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor" Read More »
XENTRY (MERCEDES): IN THE INSTRUMENT CLUSTER, AN ESP WARNING DUE TO IMPLAUSIBLE ACCELERATOR PEDAL SIGNAL RECEIVED FROM ENGINE CONTROL UNIT. MODEL 2012 172, 212, 218, 207, 204. *PE Read More »
MERCEDES: THE ENGINE CONTROL MODULE SOFTWARE FAILS TO CORRESPOND WITH CURRENT CONFIGURATION PRODUCTION AND WILL BE UPDATED BY AN AUTHORIZED DEALER. MODELS 2012 166 (ML350, 550, 63, GL 350, 450, 550, 63). Read More »
XENTRY (MERCEDES): CHECK ENGINE LIGHT (CEL) IS ACTIVATED; STORED IN ENGINE CONTROL UNIT IS VERY FINE LEAK. AUTOMATIC FUEL TANK LEAK TEST SOFTWARE IS SENSITIVE AND CAN PRODUCES AN ERRONEOUS DIAGNOSIS. Read More »
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for ... Read More »
The engine diagnosis warning lamp - check engine lamp (CEL) is active. One or more of the faults relating to the throttle valve actuator (M16/6) listed under 'Control unit / Fault' is/are stored in the engine control unit (N3/10). Read More »
XENTRY: MERCEDES BENZ: VEHICLE STUMBLES AND BUCKS FOR A FEW MINUTES AFTER A COLD START WHEN OUTSIDE TEMPERATURE IS LOW (NO DTCS). ENGINE RUNS ROUGH IN A WARM UP PHASE. NO MODEL YEARS GIVEN. *JS Read More »
MERCEDES: THE ENGINE CONTROL MODULE SOFTWARE FAILS TO CORRESPOND WITH CURRENT CONFIGURATION PRODUCTION AND WILL BE UPDATED BY AN AUTHORIZED DEALER. MODELS 2012 166 (ML350, 550, 63, GL 350, 450, 550, 63). Read More »
MERCEDES: ENGINE CONTROL MODULE SOFTWARE, FOR DIESEL ENGINE VEHICLES, FAILS TO MEET CURRENT OBD SPECIFICATIONS AND WILL NEED TO BE UPDATED. MODELS 2012 166, 221. *PE Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s ... Read More »
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Read More »
Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit. Read More »
Fault code(s) 13BA00, 13BB00, 13BC00, 13BD00, 13BE00, 13BF00 - Maximum actuation period exceeded during zero quantity calibration for injector of cylinder x stored in engine control unit Read More »
FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. Read More »
XENTRY: MERCEDES BENZ: GRUNTING/CREAKING SOUND FROM THE AREA OF THE FRONT AXLE WHEN BRAKING, DRIVING OVER SURFACE UNDULATIONS, NEGOTIATING TIGHT CORNERS, OR WHILE MANEUVERING. MODEL YEARS UNKNOWN. Read More »
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (??A?A?MY??A?A?) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for ... Read More »
Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Read More »
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit. Read More »
The rear seat heating cannot be activated when the customer has set the ambiance illumination to "Neutral" and "Stage 1" or "Stage 2" in the instrument cluster. Read More »
Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit. Read More »
The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h. Read More »
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. Read More »
Engine diagnosis warning lamp lights up. Fault code 20B91B, 20B913 (The output for the heating element of the AdBlue pressure line has an electrical fault or an open circuit) is stored in the SCR control unit. Read More »
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30). Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
XENTRY (MERCEDES): THE FUSE AND RELAY BOXES (SRB) IN ENGINE COMPARTMENT OR REAR COMPARTMENT HAS A MALFUNCTION AND DISRUPTIONS TO COMMUNICATION PATHS CAUSING A NO START IN VEHICLE. Read More »
XENTRY (MERCEDES): AFTER ENGINE HAS STARTED, SEVERAL ISSUES OCCURS, AN ACOUSTIC WARNING SOUNDS IS HEARD, THE INSTRUMENT CLUSTER DISPLAYS WARNING MESSAGE POWER STEERING MALFUNCTION, SERVICE REQUIRED. STEERING SYSTEM IS SLUGGISH. Read More »
XENTRY (MERCEDES): AFTER TAKING VEHICLE OUT TRANSPORT MODE, INSTRUMENT CLUSTER DISPLAYS MESSAGE SOS MBRACE SERVICE NOT ACTIVATED. MODELS 2013 166, 172, 204, 207, 212, 218, 231, 463. *PE Read More »
MERCEDES: THE ENGINE CONTROL MODULE SOFTWARE FAILS TO CORRESPOND WITH CURRENT CONFIGURATION PRODUCTION AND WILL BE UPDATED BY AN AUTHORIZED DEALER. MODELS 2012 166 (ML350, 550, 63, GL 350, 450, 550, 63). Read More »
XENTRY (MERCEDES); ELECTRIC STEERING CONTROL UNIT, IN SOME VEHICLES, HAS IMPLAUSIBLE FAULT ENTRY DUE TO SOFTWARE NEEDING UPDATING. MODELS ML 350. NO MODEL YEARS LISTED. *PE Read More »
MERCEDES: ENGINE CONTROL MODULE SOFTWARE, FOR DIESEL ENGINE VEHICLES, FAILS TO MEET CURRENT OBD SPECIFICATIONS AND WILL NEED TO BE UPDATED. MODELS 2012 166, 221. *PE Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
XENTRY (MERCEDES): MESSAGE WILL APPEAR INDICATING HIGH BEAM ASSIST IS ACTIVATED AND IS INOPERATIVE. MODELS 204, 212, 207, 221, 216, 218, AND 166. NO MODEL YEARS LISTED. *PE UPDATED 11/26/13. Read More »
Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly. Read More »
MERCEDES BENZ: FRONT OR REAR SEAT BELT DOES NOT ROLL UP CORRECTLY. DIRT DEPOSITS ON THE SEAT BELT GUIDE DUE TO SOILED SEAT BELT. ALSO INCLUDED MODELS 169, F CELL, 246, AND 231. NO MODEL YEARS GIVEN. Read More »
XENTRY (MERCEDES): SOME VEHICLES RECEIVE, OPTICAL AND ACOUSTIC, WARNING MESSAGE REGARDING COLLISION PREVENTION ASSIST, WITHOUT OBVIOUS REASON, DUE TO OFFSET OF SHORT RANGE SENSOR. MODELS 166. *PE UPDATE 8/25/15. Read More »
XENTRY (MERCEDES): IN THE INSTRUMENT CLUSTER, AN ESP WARNING DUE TO IMPLAUSIBLE ACCELERATOR PEDAL SIGNAL RECEIVED FROM ENGINE CONTROL UNIT. MODEL 2012 172, 212, 218, 207, 204. *PE Read More »
Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »
Complaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Read More »
The aluminum bolts of the steering gear housing cover and the aluminum bolts on the powerpack may corrode in corrosion-critical countries where exposed combination with particularly aggressive thawing agents (saltwater mixtures) in ... Read More »
Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Read More »
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew ... Read More »
A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. Read More »
Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console. Read More »
The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Read More »
This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the ... Read More »
The aluminum bolts of the steering gear housing cover and the aluminum bolts on the powerpack may corrode in corrosion-critical countries where exposed combination with particularly aggressive thawing agents (saltwater mixtures) in ... Read More »
The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Read More »
