This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Less than a year after I bought the car, during month of April 2014, different error messages started to appear on dash including ABS (brake system), SRS (air bags), and steering wheel vibrating, hard to turn wheel, a few tail/parking lights not working. At shop, they said sensors were bad, and due to my extended warranty they replaced the entire power steering system ($272) but said to repair the air bags would cost $800. A different mechanic said under $100 to fix air bag sensors. Now, August 2014, trunk lift motors are konking out and the lock is not latching, pops open while driving, have to pull over to shut before everything falls out. Also other motors for windows and sunroof work intermittently. When turning left the parking brake sensor light pops up on dash....also out of the blue one day the whole gps system was blank, totally wiped of all info destinations, history etc from past year, only a map shows now.
Mercedes ML350 was forced off the road on a rural highway, front end drove straight into wooded area striking a tree just right of drivers side headlamp with serious damage to bumper and hood pushing into radiator...drivers side front airbag never deployed...both side curtain bags deployed...luckily with low speed and seat belt on driver was not injured...
While parking my car, going from reverse to drive to straighten the wheels, it suddenly, automatically accelerated and hit a parked car and crashed into a tree in a yard located about 12 yards or so away, significantly damaging the front of the car, side of the car, and causing the air bags to be released. This was an unintended acceleration by the vehicle that automatically occurred. I suffered bruises in the forehead and right hand, and laceration of the left knee.
- Nashville, TN, USA
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- Beverly Hills, CA, USA